Teleconsilier Contact Center - Franceza/Engleza

Lugera & Makler

24-07-2012 | EXPIRA LA 23-08-2012

Job suspendat de catre administratorul site-ului

RESPONSABILITATI

Primirea apelurilor telefonice pe teme de resurse umane de la angajatii interni ai grupului, vorbitori nativi de limba franceza;

- Inregistrarea solicitarilor in sistemul informatic;

- Analiza si clasificarea solicitarilor in vederea solutionarii acestora;

- Verificarea permanenta a statusului si urmarirea rezolvarii cererilor;

- Redirectionarea situatiilor compexe catre experti;

- Efectuarea rapoartelor de activitate.


CERINTE

Studii universitare;

- Cunostine de limba franceza la nivel avansat;

- Cunostinte de limba engleza cel putin mediu;

- Experienta anterioara in call-center reprezinta avantaj;

- Foarte bune abilitati de comunicare;

- Capacitate de analiza si abilitati de organizare;
- Atentie la detalii;
- Spirit de echipa.


BENEFICII OFERITE

- Posibilitate de dezvoltare in cadrul unei companii multinationale, intr-un mediu profesionist si competitiv;

- Training de specialitate;

- Mediu de lucru international.


DESCRIEREA FIRMEI

...Lugera & Makler, can I help you?

...enthusiastic and gregarious! ...helpful and present! ...young and smart! ...ah, almost forgot: also good-looking!...

This is in a nutshell the Lugera & Makler team in Romania. Like our colleagues in the Netherlands, the Czech Republic, Armenia, Poland and Slovakia, we are a bunch of dedicated, happy people ready to face in a natural, positive and friendly fashion all your challenges... a bunch of people at the service of people, unconditionally!

You will find with Lugera & Makler the most wonderful HR company, long-term commitment, full-time dedication on the job, as well as the most extraordinary parties ever.

Whenever in need of a genuine & devoted long-term partner and friend, call us! ...You will sense the eagerness in our approach to be flexible, highly innovative, sharp, non-traditional, supportive and pro- active...! You will feel we are here for you...!

...Thank you for calling Lugera & Makler! ... and paramount important: THANK YOU FOR BEING THERE WITH US!

Address: 98, Vulturilor Street, Grawe Building, 1, 3, 4 floors Bucharest
mailto: office@lugera.ro;
Phone: +40 (0)21 3187120, 0800 410 510, 0800 801 001,
Or in Brasov, Ploiesti, Timisoara, Arad, Iasi, Cluj, Craiova - office@lugera.ro.

In urma furnizarii datelor cu caracter personal, conform legii 677/2001 beneficiati de dreptul de acces, interventie asupra datelor, dreptul de a nu fi supus unei decizii individuale.
Totodata aveti dreptul sa va opuneti prelucrarii datelor si sa solicitati stergerea acestora.
Prin inregistrarea acestui curriculum vitae sunteti de acord ca Lugera&Makler sa prelucreze datele cu caracter personal declarate.