03-10-2008 | EXPIRA LA 09-10-2008
Job expirat
-Very good knowledge of the software applications developed by TeamNet
-Promptly answers to the support requests from the clients via phone, e-mail or at the client location;
-Understand and identify various client problems and questions and offer solutions for it;
-Elaborate manuals and other support materials;
-Collaborate with quality assurance and development departments;
-Monitor, track and validate solutions for defects.
-Apply ISO 9001 certified procedures for technical and client support.
-University degree (preferably economics or technical);
-Exposure to various IT&C environments in large organizations in public sector is a plus
-Experience in working with various applications or in providing training for the end-users of the applications;
-Ability to troubleshoot and solve complex application technical problems;
-Fast learning ability in order to obtain advanced knowledge of software applications;
-Excellent communication abilities, good expressivity;
-Client oriented attitude;
-Dynamic, flexible, team player;
-Previous experience with similar technical support position or with software implementation is a plus;
-ITIL certification is a plus.
Motivating salary and bonuses
Private pensions and medical assurance
Highly programming standards based on professional project management procedures.
Career opportunities in company
Complex projects using cutting-edge technologies
Company support for Microsoft or other certifications
Excellent working environment: “A” class offices located in Sema Parc, the latest hardware equipment
Basketball and football weekly games for the team members.
TeamNet International, software development company with 7+ years experience and more than 150 specialists, member of the ASESOFT group, Oracle Partner, Microsoft Gold Partner, ISO 9001:2000 certified.
Our mission is to provide high quality IT solutions, using the best software technologies, in order to improve our customers’ efficiency, productivity and business performance.
Our specialists are permanently trained to be up to date with the latest IT technology.
Quality defines the people, the technologies, the solutions and the services offered by our company.
