Job expirat
The position is based at the BitDefender HQs in Bucharest.
You'll be required to resolve technical issues in a timely fashion and be responsible for the provision of the highest levels of product expertise within BitDefender technical support. Also you will interact constructively with BitDefender software development teams and security experts in order to deliver the highest customer services.
As Corporate Supporter, you’ll enjoy a youthful work environment while enriching your portfolio with a worldwide technical support experience .
- proficiency in English;
-strong skills for installation, configuration and troubleshooting of Linux Desktop and Server;
-good understanding of network protocols TCP/IP and HTTP, FTP, SMTP, POP3, IMAP, DHCP;
-previous experience of LAN and WAN environments and for configuring and troubleshooting email-based systems (MTA);
-excellent verbal and written communication skills, fast-learner, agile, dynamic, energetic and customer service-driven;
-work both independently and as part of a team, and have a flexible approach to your work;
-professional and personal development (managed by HR department training, teambuilding, etc);
-opportunity to work within a multinational company;
-great experience of working with corporate customers;
-technical trainings and certification;
BitDefender is a leading global provider of security solutions that satisfy the protection requirements of today\'s computing environment. The company offers one of the industry\'s fastest and most effective lines of security software, setting new standards for threat prevention, timely detection and mitigation.
BitDefender delivers products and services to over 41 million home and corporate users in more than 180 countries. BitDefender has offices in the United States, the United Kingdom, Germany, Spain and Romania.