Job expirat
PRIMARY FOCUS & DISTINGUISH CHARACTERISTICS:
Manager is a position responsible for delivery of departmental results through successful direction and management of a team or staff in order to assure the highest level of customer satisfaction.
The individual in this position is likely to be a first line manager who has performed technical or professional duties in a support environment. A significant component of the position will entail gaining knowledge of policies affecting staff and in development of effective management skills. The Manager will interact frequently with customers and other managers. The team is likely to be comprised primarily of technical or other professionals.
RESPONSIBILITIES:
- Establishes and communicates departmental objectives and implements plans to assure attainment of goals.
- Translates departmental goals into performance objectives for each team member and measures departmental and individual performance against plan.
- Carefully prepares and presents employee performance appraisals on time.
- Attends required management development/training programs.
- Jointly develops and implements an employee development plan for each team member.
- Recommends strategies and improvement ideas to senior management.
- Makes recommendations for employee actions (hiring, promotion, transfer, compensation, discipline).
- Ensures proper utilization of resources and provides justification for additional resource requests.
- Conducts technical presentations concerning products, project schedules, etc.
- Presents quarterly departmental performance against plan at senior management operations review.
- Maintains high departmental morale and retains team members.
- Routinely coaches employees to assure understanding of tasks and to maximize team performance.
KNOWLEDGE & SKILLS:
- In-depth working knowledge of products/platforms and their uses or of other professional areas managed.
- Able to motivate team to achieve and sustain high performance.
- Excellent communication and listening skills.
- Able to provide leadership and direction to a technical or professional team.
- Effective as a tam member/leader both within and outside the support organization.
- Maintains effectiveness in environment with shifting priorities and high pressure.
- Proactive, well-organized, and a thorough planner.
- Knowledge of the support organization and the impact of internal decisions.
- Demonstrates good problem-solving skills and ability to lead others to find appropriate solutions.
- Good analytical skills.
- Demonstrates good judgement in the balancing of customer, employee, and company objectives.
QUALIFICATIONS:
- B.A./B.S. (or equivalent) in related technical/professional area.
- Typically has 5 or more years of technical or professional experience in addition to 1 or more years of experience in a management or other leadership role (preferably in a support environment).
- Fluent in English.
Please submit your CV in English. Thank you!
CAREERS WITH A GLOBAL DIMENSION
Looking for a career that will let you work with the brightest minds in the industry? Want to be part of a global team that\'s changing the way the world does business? Consider Oracle Corporation. Oracle is home to 50,000 professionals in more than 100 countries.
Oracle Corporation started as a representative office in Romania in 1995, given the increase in the number of Oracle products users and also to the development of complex projects based on Oracle solutions that required local expertise. Oracle was the first big multinational software company, which opened an office in Bucharest.
The reasons for which Romania has been included as business area in the Oracle EU Enlargement Countries organization are the following:
-the fast growth the Romanian IT & C Sector
-the highly prepared specialists
-the steady economic development
In Oracle Romania you would be working pro-actively with customers and partners to exploit and optimise the capabilities of the Internet via e-business and information flow.
Oracle is teamwork orientated, which means it\'s easy here to strike up good friendships in a truly multicultural environment (employees interacting with 28 countries / 20 languages).
We are looking for ambitious professionals who are hungry for career progression and its substantial rewards: individuals who appreciate the advantages of working with people from different cultures with the same dedication to teamwork and excellence. We want candidates who possess drive, initiative, enthusiasm, and who are flexible and good team players.
In return, Oracle Romania will provide you, as a professional, with the opportunities and career progression that will shape you both personally and professionally.
