TECHNICAL SUPPORT LAB ENGINEER

Oracle Romania

28-03-2008 | EXPIRA LA 27-04-2008

Job expirat

RESPONSABILITATI

Tech Stack:
Apply patches or perform new installations of Siebel products
Provide common startup and shutdown scripts for each release of apps

Applications:
Apply applications patches and resolve errors during application
Application upgrades
Stage software for upgrades / installs of Siebel products
Installation of Language Packs
Performance tunning of Applications and DB

Operating system / Kernel:
Apply O/S patches
Regular instance backups
Instance Restores

Working with other members within Technical Support to ensure complete and timely resolution of customer questions and issues.

Work on specific project assignments, which may include such things as process/tools improvement.


CERINTE

The ideal candidate should have a degree in Computer science
Minimum 2 years relevant technical experience
Good knowledge of operating systems (Linux, Windows XP, Windows 2003, UNIX: Solaris, HP, AIX)
Good security knowledge (LDAP, Active Directory etc)
Experience in supporting client/server applications
Database skills (DB2, Oracle, Sybase, Informix, MS SQL Server)
Siebel CRM instance administration experience would be an advantage
Previous technical support experience
Strong customer service skills and an eagerness to excel
Superb trouble-shooting skills and tenacity in problem solving
Excellent written and verbal communication skills in English
Attention to detail and the ability to learn quick
Excellent organizational skills

Please submit your CV in English. Thank you very much!


DESCRIEREA FIRMEI

CAREERS WITH A GLOBAL DIMENSION

Looking for a career that will let you work with the brightest minds in the industry? Want to be part of a global team that\\\'s changing the way the world does business? Consider Oracle Corporation. Oracle is home to 50,000 professionals in more than 100 countries.

Oracle Corporation started as a representative office in Romania in 1995, given the increase in the number of Oracle products users and also to the development of complex projects based on Oracle solutions that required local expertise. Oracle was the first big multinational software company, which opened an office in Bucharest.

The reasons for which Romania has been included as business area in the Oracle EU Enlargement Countries organization are the following:
-the fast growth the Romanian IT & C Sector
-the highly prepared specialists
-the steady economic development

In Oracle Romania you would be working pro-actively with customers and partners to exploit and optimise the capabilities of the Internet via e-business and information flow.

Oracle is teamwork orientated, which means it s easy here to strike up good friendships in a truly multicultural environment (employees interacting with 28 countries / 20 languages).

We are looking for ambitious professionals who are hungry for career progression and its substantial rewards: individuals who appreciate the advantages of working with people from different cultures with the same dedication to teamwork and excellence. We want candidates who possess drive, initiative, enthusiasm, and who are flexible and good team players.

In return, Oracle Romania will provide you, as a professional, with the opportunities and career progression that will shape you both personally and professionally.