19-10-2006 | EXPIRA LA 25-10-2006
Job expirat
This role is providing support for Siebel CRM and Siebel Analytics products.
Technical Support staff provide exceptional technical support to software professionals implementing and administering Siebel Applications, and contribute to continuous product and service improvement through product and documentation review, process improvement and internal systems design, configuration and implementation
RESPONSIBILITIES:
Responding to complex and highly technical customer requests
Researching and reproducing technical issues
Working with other members within Technical Support to ensure complete and timely resolution of customer questions and issues, and to complete any necessary follow-up activities
Contribute to key organizations within the company
Work on specific project assignments, which may include such things as process/tools improvement, maintenance of the Technical Support website, development of an internal website, etc
The ideal candidate should have a degree in Computer science, minimum 2 years relevant technical experience
Strong database skills (DB2, Oracle, Sybase, Informix, MS SQL Server)
Knowledge of operating systems (Windows XP, Windows 2003, UNIX)
Hands on experience with HTML, Java-Script
Experience in supporting client/server applications
Experience with Visual Basic/Object Oriented programming/OLE Automation
Experience with browser technologies (products, plug-ins) on different platforms CGI, MS-IIS knowledge, Websphere or Weblogic.
OLAP / Data Warehousing / Datamart design
Previous technical support experience
Strong customer service skills and an eagerness to excel
Superb trouble-shooting skills and tenacity in problem solving
Excellent written and verbal communication skills
Attention to detail and the ability to learn quick
Excellent organizational skills
Please submit your CV in English. Thank you very much!
Oracle is home to 50,000 professionals in more than 100 countries.
Oracle Corporation started as a representative office in Romania in 1995, given the increase in the number of Oracle products users and also to the development of complex projects based on Oracle solutions that required local expertise. Oracle was the first big multinational software company, which opened an office in Bucharest.
The reasons for which Romania has been included as business area in the Oracle EU Enlargement Countries organization are the following:
the fast growth the Romanian IT & C Sector
the highly prepared specialists
the steady economic development
In Oracle Romania you would be working pro-actively with customers and partners to exploit and optimise the capabilities of the Internet via e-business and information flow.
Oracle is teamwork orientated, which means it\'s easy here to strike up good friendships in a truly multicultural environment (employees interacting with 28 countries / 20 languages).
We are looking for ambitious professionals who are hungry for career progression and its substantial rewards: individuals who appreciate the advantages of working with people from different cultures with the same dedication to teamwork and excellence. We want candidates who possess drive, initiative, enthusiasm, and who are flexible and good team players.
In return, Oracle Romania will provide you, as a professional, with the opportunities and career progression that will shape you both personally and professionally.
Do you speak Danish, Dutch, Finnish, Norwegian or Swedish?
BE ADMIRED FOR WHAT YOU DO.
Second to none. That\'s the respect, pride and experience our Finance Team enjoy. Join us, and you will be respected as a part of a company that has led the information management industry for nearly 30 years.
You will take pride in expertly solving business-critical problems for world-class organisations (including 98 of the Fortune 100) across the globe. The industry-leading training you receive, and in-depth contact you enjoy with the latest technology alongside other talented professionals will give you a career that simply does not exist elsewhere.
Thanks for visiting this site. Here, you can find out about Oracle\'s Global European Finance Center in Bucharest, the kind of work you will be doing, what we are looking for from you, career development, our benefits and the roles themselves. Bucharest represents a huge investment for us. Equally, this is a fantastic opportunity for you ¿ a chance to be admired across the globe.
Join our Global Finance Team in Bucharest now!
