Job expirat
JOB PROFILE
Using broad and in-depth product knowledge provide and facilitate the responsive delivery of technical solutions and information to major customers;
Provide solutions to complex problems that satisfy our German OR French speaking customer base. This involves dealing with difficult situations including complaint handling, sensitive customers and mission critical support;
Build customer and partner loyalty through customer orientation, responsiveness and accountability;
Work in an international environment and collaborate with your team to provide high-level support;
REQUIREMENTS:
We are searching suitable candidates for one of the following technologies:
NETWORK
Good knowledge of TCP/IP Networking (IP Addressing, IP Routing, DNS, DHCP, IPSec etc)
Familiar with Network tracing
CORE
Ideally 3-5 years strong design, administration and/or support experience with Microsoft Windows Operating Systems (Clients and Servers : 2000,XP, 2003 and Vista) preferably in a Support Organization or a Large Enterprise
Familiar with troubleshooting tools like Event Viewer, Network tracing, Perfmon, component specific debugging logs etc.
DOMAINS
Strong knowledge of Microsoft Active Directory (Forest, Domains, AD Partitions, FSMO roles, DC/GC specifics, Sites, AD replication, ADAM, AD Backup/Restore, Group Policy, AD security etc) and file replication mechanism (NTFRS/sysvol replication, DFSr).
Good understanding of the network and authentication protocols (SMB/CIFS, DNS, RPC, LDAP, Kerberos, NTLM, etc).
Good understanding of security principles (User profiles, authentication, authorization, PKI: EFS/SmartCard/Certificates)
OTHER REQUIREMENTS:
Strong working knowledge of English and German OR French (verbal and written) it’s a must;
Communication skills in international environment;
Willingness to improve technical skills and language skills ;
Customer-oriented attitude
Strong problem solving skills.
For more detailed information about the open positions, please visit the Jobs section on www.brainspotting.ro. You can also e-mail your CV and Application Letter to: apply@brainspotting.ro.
*The information you submit will be strictly confidential. We will not forward any private information to any of our clients without having your approval.
BRAINSPOTTING - The IT&C Recruitment Professionals
We recruit IT&C Specialists (technical, consulting, sales&marketing) and Managers (middle to top) for local and international corporate clients.
Because we know-how!