Job expirat
The successful candidate will be involved in:
- Delivering friendly and fast email;
- Support and participate in our customer's online forums and assist the resellers and customers;
- Suggest improvements to the support processes and documentation and assist in software testing.
On behalf of our customer, important player in the software development field, we are looking for a motivated person that has to have:
- Bachelor’s degree in information technology, web design, or another related field or a minimum of 4 years of intense work-related experience in technical support;
- Strong verbal and written communication skills. Able to work closely with internal staff to understand and communicate issues;
- Fluency in English, written and spoken;
- Experience in customer service, IT support, or technical support;
- Skills in Windows environment including Windows Explorer and Internet Explorer. (Mac, Linux environment is a plus);
- HTML, CSS knowledge;
- Experience with computer networks, remote access, and Internet based programs;
- Good analytical abilities. Outside the box thinker and problem solver;
- Good team player, but able to work on own initiative.
Gi Group is one of the European leader in providing services dedicated to the development of the labour market, with core expertize in designing and implementing flexible workforce solutions. At the beginning of 2009, it made a strategic acquisition in Romania by buying the majority stake in Barnett McCall Recruitment, thus complementing BMR’s 10 years of experience with innovative recruitment methods and international expertize.
Recruitment company offering realistic and professional services to local and international clients