Technical Support Engineer – Business Applications (GERMAN) for Microsoft GTSC - 1 year

BRAINSPOTTING S.R.L

26-09-2009 | EXPIRA LA 02-10-2009

Job expirat

RESPONSABILITATI

JOB PROFILE
 Using broad and in-depth product knowledge provide and facilitate the responsive delivery of technical solutions and information to major customers;
 Provide solutions to complex problems that satisfy our German speaking customer base. This involves dealing with difficult situations including complaint handling, sensitive customers and mission critical support;
 Build customer and partner loyalty through customer orientation, responsiveness and accountability;
 Work in an international environment and collaborate with your team to provide high-level support;


CERINTE

We are searching suitable candidates for one of the following technologies:
Outlook:
• Strong experience in working with computers and Microsoft Office applications
• Prior hands-on experience working with Microsoft Office products, Microsoft server products a plus
Exchange:
 Design, administration and/or support experience with Microsoft Exchange (5.5, 2000, 2003 or 2007)
 Knowledge of Microsoft Exchange concepts like Mailbox Databases, Mail Routing, Virtual Servers, Address Books and Lists, Recipient Update Services, performance tuning and hardware design, Public Folders, migrations and interop between different Exchange versions, clustering, messaging protocols
 Knowledge of Active Directory and TCP/IP Networking
 Familiar with Exchange Anti-Spam, Anti-Virus, Backup solutions
 Familiar with troubleshooting tools like ExBPA, Perfmon, Network tracing
SharePoint:
Depending on your level of seniority at least two of following criteria are mandatory:
 Knowledge of the HTTP/HTML, Scripting with VB, Java
 Web Server knowledge, IIS6 or other Web Applications
 Networking knowledge (TCP/IP, Infrastructure)
 Operating system (Windows 2000, XP, 2003; NLB, DNS, Networking, Protocols, Domain – MCSE 2000/2003)
Also are considered a plus:
 Previous experience in Windows SharePoint Services and Microsoft SharePoint Portal Server
 Database Know how ( MS SQL2000 / SQL2005; MSDE, WMSDE, SQL Expression; SQL Embedded)
 Programming skills e.g. C#; ASP.NET
Office:
 Strong knowledge of MS Office Applications (Word, Excel, PPT, Setup/Deployment)
 Strong knowledge of Office Programming skills e.g. VBA (C#; ASP.NET or other programming background would be a beneficial extra qualification)
 Strong to good knowledge of operating system software Windows 2000/XP
 Good knowledge of Database "know How": MS Access, MS SQL
 Good knowledge of Web Server (IIS6) and of the HTTP/HTML, Scripting with VB, Java
OTHER REQUIREMENTS:
 Strong working knowledge of English and German (verbal and written) it’s a must;
 Communication skills in international environment;
 Willingness to improve technical skills and language skills ;
 Customer-oriented attitude
 Strong problem solving skills.

For more detailed information about the open positions, please visit the Jobs section on www.brainspotting.ro. You can also e-mail your CV and Application Letter to: apply@brainspotting.ro.

*The information you submit will be strictly confidential. We will not forward any private information to any of our clients without having your approval.


DESCRIEREA FIRMEI

BRAINSPOTTING - The IT&C Recruitment Professionals
We recruit IT&C Specialists (technical, consulting, sales&marketing) and Managers (middle to top) for local and international corporate clients.
Because we know-how!