Job expirat
- Offers Technical Support service to the BitDefender customers via phone, email and Live Assistance in order to ensure the BitDefender business objectives, 24 hours a day, 7 days a week;
- Approaches and solves based on the competencies matrix the technical support
requests arrived via the dedicated support channels;
- Shares technical information about the products with the other teams involved;
- Build, assimilate, implement, audit and improve working procedures;
- Advanced Windows knowledge;
- Linux basic knowledge;
- Customer oriented attitude;
- Communication – sharing information;
- Results and problem solving oriented;
- Initiative and proactivity;
- Fluency in English;
The position is based at the BitDefender HQs in Bucharest.
- Challenging and smart environment;
- Attractive compensation and benefits package;
- Coffee, tea, water, pool table, fussball tables and other small things to make you as comfortable as possible at work.
BitDefender protejeaza peste 40 de milioane de utilizatori de calculator din 100 de tari. Tehnologia revolutionara de interceptare a virusilor a fost recunoscuta de 28 de Academii de Stiinte din Comunitatea Europeana prin premiul IST 2003 si este certificata de catre cele mai prestigioase laboratoare de testare din lume (ICSA, Virus Bulletin, CheckMark). BitDefender detine repezentante locale in Germania, Spania, SUA si Romania.