Job expirat
BrainSpotting is recruiting for the Microsoft Support Centre in Bucharest the following Technical Engineers:
- Technical Engineer Platforms - Domains
- Technical Engineer MS SharePoint Portal Server
- Technical Engineer C++ & Visual Studio
JOB PROFILE
• Using broad and in-depth product knowledge provide and facilitate the responsive delivery of technical solutions and information to major customers;
• Provide solutions to complex problems that satisfy our German OR French speaking customer base. This involves dealing with difficult situations including complaint handling, sensitive customers and mission critical support;
• Build customer and partner loyalty through customer orientation, responsiveness and accountability;
• Work in an international environment and collaborate with your team to provide high-level support;
Requirements for Technical Engineers Platforms - Domains:
• Strong knowledge of Microsoft Active Directory (Forest, Domains, AD Partitions, FSMO roles, DC/GC specifics, Sites, AD replication, ADAM, AD Backup/Restore, Group Policy, AD security etc) and file replication mechanism (NTFRS/sysvol replication, DFSr).
• Good understanding of the network and authentication protocols (SMB/CIFS, DNS, RPC, LDAP, Kerberos, NTLM, etc).
• Good understanding of security principles (User profiles, authentication, authorization, PKI: EFS/SmartCard/Certificates…)
• Strong working knowledge of English and French (verbal and written) it’s a must;
• Communication skills in international environment;
• Willingness to improve technical skills and language skills ;
• Customer-oriented attitude
• Strong problem solving skills.
Requirements for Technical Engineer MS SharePoint Portal Server:
Key Success Criteria:
• Ability to delight customers (Passion for customers), contribution to team customer satisfaction goals
• Excellent Team player, Realize personal accountability within team
• Match to the Knowledge, Skills and Experience profile mentioned below
Essential Experience
• Confirmed support experience in an IT environment
• Strong technical and analytical troubleshooting skills
• Communication skills in international environment; Fluency in English and French
Technical / Functional Skills
Depending on your level of seniority at least two of following criteria are mandatory:
• Knowledge of the HTTP/HTML, Scripting with VB, Java
• Web Server knowledge, IIS6 or other Web Applications
• Networking knowledge (TCP/IP, Infrastructure)
• Operating system (Windows 2000, XP, 2003; NLB, DNS, Networking, Protocols, Domain – MCSE 2000/2003)
Also are considered a plus:
• Previous experience in Windows SharePoint Services and Microsoft SharePoint Portal Server
• Database Know how ( MS SQL2000 / SQL2005; MSDE, WMSDE, SQL Expression; SQL Embedded)
• Programming skills e.g. C#; ASP.NET
Requirements for Technical Engineer C++ & Visual Studio:
The ideal candidate will be required to have a Technical Degree or adequate practical background (2-5 years) on the following Technologies
• Strong knowledge of Microsoft Development Environments (Visual Studio)
• Strong Programming skills with C++, C# or VB.Net
• Good Knowledge of .Net Framework on Assemblies/JIT compilation, Managed Memory Management and Garbage Collector.
• Good Windows Operating System background on Threads, Processes and Memory Management (Heap, Stack, Virtual Memory).
Additional skills on one of the following technologies will be considered a significant advantage:
• Debugging / Creating and Reading memory Dumps
• Programming skills with C/C++ and knowledge of ATL, MFC, Win API
• Skills on COM, COM+, DCOM, MSDTC, MSMQ, Biztalk, WebServices, Remoting
• A Microsoft certification (MCSE or MCSD) is a plus.
Other requirements:
• Strong working knowledge of English and French (verbal and written) it’s a must;
• Communication skills in international environment;
• Willingness to improve technical skills and language skills ;
• Customer-oriented attitude
For more detailed information about the open positions, please visit the Jobs section on www.brainspotting.ro. You can also e-mail your CV and Application Letter to: apply@brainspotting.ro.
*The information you submit will be strictly confidential. We will not forward any private information to any of our clients without having your approval.
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