Job expirat
Business Operation Support Management
To review and approve during the outcome stage of business support management of process, quality standard, measurement system and IT
To participate in plan and management of TAC HR.
Delivery Management
Participate in analyzing the evaluating of business operation outcome during Delivery Management and the corresponding improvement measures.
Monitoring and Coaching
Monitoring and coaching the managemental activities of each role during Business Operation Support Management, Business Operation Management and Delivery Management
Interface of Department
Be responsible for executing and inspecting the managemental activities related to superior department and other functional department
Having bachelor or Over degree Communication Computer Electronics
Have Management experience of over 3 years for customer service center
Very Good knowledge of Communication product
Having better management ability
Having better customer service consciousness
Fluency in English
Founded in 1988, Huawei Technologies is one of the fastest growing telecommunication and network solutions providers in the world. It is one of the worldwide leading suppliers in the field of Broadband Network (NGN, DSL, MSAN), Mobile Network (GSM/GPRS, UMTS, CDMA), Optical Network, Data Communication, Software and Applications (Intelligent Network). Huawei Technologies experienced a fast growth in the last decade with offices in more than 50 countries in the world and supplied its diversified products and solutions to more than 60 countries including Italy, UK, Germany, Spain, France, USA, Russia, Brazil, Peru, Egypt, South Korea, Australia, Thailand and China, etc. We sincerely invite professionals who have rich working experience in IT/Telecom companies to join us and develop together with Huawei. For further information, please visit us now at http://www.huawei.com