Job expirat
- Manage respective teams and the delivery for specific queues
- Be engaged in daily, weekly and monthly calls with stakeholders/project manager/program managers
- Manage profitability of the engagement at the agreed level
- Graduate with experience in similar environments like Order Management, Customer Service, Contract Administration
- 3-4 years of work experience
- Prior experience of leading a team is a must
- Experience in third party, BPO or shared services center
- Good communication skills and proficient in English and German or French or Italian or Portuguese or Spanish
- Good Analytical Skills
Wipro (NYSE:WIT) is a $4.1bn global provider of IT Services, Outsourced R&D, Infrastructure Outsourcing, Business Process Services, and Business Consulting. With 25 years in the global delivery of technology services, Wipro is the world’s largest third-party provider of R&D services and the world’s first PCMM and CMMi level company. Wipro is the first to perfect a unique quality methodology, the Wipro Way – a combination of Six Sigma, Lean Manufacturing, Kaizen and CMM - to provide unmatched business value and predictability to our clients. Wipro’s formal structure for innovation has resulted in reusable frameworks, components, and IP that speeds time to market and reduces the cost of innovation for our clients. Our commitment to listen to our clients and engage with them as partners for the long-term is a constant, resulting in a repeat business ratio of 96%. Wipro has won global recognition and awards for innovation and outsourcing excellence.
