05-06-2007 | EXPIRA LA 05-07-2007
Job expirat
-Will be directly responsible for minimum 10 associates / process developers
-Co-ordinate with support functions like transition, training, quality, hiring, legal, risk on process requirements
-Directly responsible to meet all agreed SLA’s & KPI’s for the process
-Associate hiring as per specific skill set & Customer requirement
-Monthly / quarterly / yearly reviews for minimum 10 associates
-Attrition control
-Control P/L for the process
-Regular updated to business
-Experience of minimum 3 years in contract administration processes
-English and German mandatory required
-Experience in managing teams
The Contract Admin process takes care of critical service delivery activities for Client’s Sales team.
The process Associates will receive purchase orders, will compare them with the quote documentation, will have to identify gaps / issues, to process the PO in the ERP system, to pull relevant reports and will co-ordinate directly with Client’s account managers
Career impact with Genpact!
Genpact is the leading provider of Business Services & Technology Solutions worldwide.
Owned jointly by General Electric, General Atlantic and Oak Hill Capital Partners, Genpact has operations centers across India as well as in China, Hungary, Romania, the United States and Mexico.
The Portfolio of services offered from these Global centers include: Finance & accounting, Customer Service, Supply Chain & Procurement, Sales & Marketing Analytics, Financial Services Collections/Ops, Information Technology Services, Enterprise Application Services.
We are currently expending our team in Bucharest and therefore we are providing outstanding career opportunities in multiple business areas.
What makes us different is the ability to serve our worldwide clients in their own language: English, French, Italian, Spanish, Hungarian, German, Dutch, Portuguese, Swedish, Polish....you name it.