TEAM LEADER / CALL CENTER SUPERVISOR : ENGLISH SPEAKER (WITH EXPERIENCE)

CALL POINT NEW EUROPE

18-07-2007 | EXPIRA LA 17-08-2007

Job expirat

RESPONSABILITATI

manages and coordinates a team
takes part in the recruiting process
takes part into the application of bonus schemes
carries direct responsibility for achieving the project targets of his/ her team
motivation of the employees
lower the retention rate of the employees
responsibility in the preparation and controlling of the project reporting


CERINTE

at least 2 years experience in a call centre (this is mandatory)
advanced knowledge of spoken and written English
manage a team of about 15 people
pro active attitude, result oriented
dynamic, flexible, positive thinking, excellent communication skills


BENEFICII OFERITE

competitive remuneration package
bonus according to personal performance
work in an international, competitive company
continuous training and formation
work besides specialists with international experience


DESCRIEREA FIRMEI

CallPoint New Europe SRL is part of the CallPoint New Europe group of companies, leading outsourcer in South-East Europe with current operations in Sofia, Bulgaria and now in Bucharest, Romania. The company aims to be the leading regional player in Eastern Europe and operates as a multi language contact center platform. Our first site in Bucharest occupies a state-of-the-art office in the center of the city. We are launching operations in May 2007. with Telemarketing and Customer Care projects in Germany, France, UK and Bulgaria and are looking for young, dynamic people to join our start up team willing to support the opening and the further dynamic growth of our new office in Bucharest.