Job expirat
1. Booking of Incoming Payment
Bank Statement
Remittance advices
2. Credit note processing
3. Customer master data maintenance
New customer set up
Changes in the customer master data
4. Unapplied cash
Unapplied/unidentified payment investigation
Cash collected at the month end
5. Query resolution/Dispute management coordination
Verbal & Written Communication with client
Verbal & Written Communication with related departments.
7. Dunning letters/Collection letters
Issuing, checking and sending dunning letters/Collection letters
Reading and learning the operating procedures, contributing to the development/improvement of the operating procedures, escalating of all unsolved/unclear issues to the team leader
University Degree (Economics preferable)
At least 1 year of experience in Customer Service
Advanced Italian and English skills
Teamwork
Problem Solving
Customer Focus
Willingness to learn
- Motivating salary
- Posibility to go on trainings abroad
- The opportunity to build a long-term and successful career within a prestigious multinational, from the very start-up.
Career impact with Genpact!
Genpact is a leader in the globalization of services and technology and a pioneer in managing business processes for companies around the world in the areas of Accounting, Customer Relationship Management, Procurement and Supply Chain, Banking, Insurance, Analytics, IT Infrastructure and Software services. We were the pioneers of our industry when we started operations in India as a part of General Electric 12 years ago, and our customers today are Fortune 500 market leaders across banking & financial services, insurance, manufacturing , transportation, healthcare, pharmaceuticals, automotive, consumer goods and retail, media & business services. Genpact is a public company listed on the New York Stock Exchange under the symbol "G".
Genpact has over 36,000 employees around the world, in China, India, Philippines, Mexico, Guatemala, USA, Hungary, Romania, Spain, the Netherlands, Morocco, and South Africa.
We are currently expending our team in Bucharest and therefore we are providing outstanding career opportunities in multiple business areas.
What makes us different is the ability to serve our worldwide clients in their own language: English, French, Italian, Spanish, Hungarian, German, Dutch, Portuguese, Swedish, Polish....you name it.
