Job expirat
The Tactical Telecommunications Analyst role will be responsible for managing all of the tactical functions related to the telecommunications procure to pay process, specifically those centered around the Telecommunications Expense Management Application (TEMA). The position will also provide support for the Strategic Telecommunications Buyer role.
The scope of activity performed by this role will cross over telecommunications inventory management, invoice entry, audit exception handling, supplier management, query handling, analytics preparation and functional-technical support for the TEMA application.
RESPONSIBILITIES:
- Inventory Management: Create, maintain and end-date supplier accounts, sub accounts, products, negotiated cost savings and other details in TEMA.
- Invoice Entry: Enter and/or upload supplier invoices into TEMA; Conduct systemic audit against inventory including validation of tariffs, contract, subsidiary, taxes, new installs/disconnects, and slamming/fraudulent/non-Oracle charges.
Record cost savings and cost avoidance related to audits.
- Exception Handling: Responsible for first line management of invoice exceptions/discrepancies including calls/communications with suppliers; Escalate exceptions which cannot be resolved to the relevant Strategic Buyer.
- Supplier Management: Communication of employee terminations to suppliers for service disconnects. Perform periodic rationalization/optimization of supplier database.
- Query Handling: Serve in capacity as first line contact for all iSupport, telephone and email queries and communications (both internal and external). Escalate queries which cannot be resolved to the relevant Strategic Buyer.
- Analytics: Perform ad hoc reporting to support account reconciliations and other required analytical activity by the Strategic Buyer including delivery of services against contract, call traffic analysis (network topology), and management reporting. Report on key performance indicators and performance against service level agreements.
- Conduct reconciliation of account agings for wireless carriers to ensure accurate billing.
TEMA Support: Perform functional support for TEMA including creation and tracking of iSupport service requests for bug fixes and enhancements.; Meet with the business and AIT to ensure TEMA is delivering as expected. Manage user testing related to TEMA. Develop TEMA user documentation and conduct training.
KNOWLEDGE AND COMPETENCY REQUIREMENTS:
EDUCATION:
- Leaving Certificate, University education preferred
EXPERIENCE:
- Experience working within an Accounts Payable or Telecommunications Procurement function a distinct advantage
- Knowledge of Oracle financials while not essential would be an advantage
COMPETENCIES:
- Ability to maintain and/or build up sustainable relationships with suppliers and business
- Excellent communication skills ¿ telephone, written and in person
- Strong grasp of the English language required
- Ability to own responsibilities and processes
- Ability to work to tight deadlines
- Ability to prioritise work
- Ability to contribute to a shared goal together with others
- Ability to deliver agreed goals and results within the agreed timelines
- Ability to adapt to changing circumstances
- Excellent problem solving skills, and evidence of problem resolution.
- Additional language skills in German, Swedish or other European languages are a plus
Please submit your CV in English. Thank you!
Looking for a career that will let you work with the brightest minds in the industry? Want to be part of a global team that\'s changing the way the world does business? Consider Oracle Corporation. Oracle is home to 50,000 professionals in more than 100 countries.
Oracle Corporation started as a representative office in Romania in 1995, given the increase in the number of Oracle products users and also to the development of complex projects based on Oracle solutions that required local expertise. Oracle was the first big multinational software company, which opened an office in Bucharest.
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Oracle is teamwork orientated, which means it\'s easy here to strike up good friendships in a truly multicultural environment (employees interacting with 28 countries / 20 languages).
We are looking for ambitious professionals who are hungry for career progression and its substantial rewards: individuals who appreciate the advantages of working with people from different cultures with the same dedication to teamwork and excellence. We want candidates who possess drive, initiative, enthusiasm, and who are flexible and good team players.
In return, Oracle Romania will provide you, as a professional, with the opportunities and career progression that will shape you both personally and professionally.
