02-10-2009 | EXPIRA LA 08-10-2009
Job expirat
- provide world-class technical and customer support to customers
- support and document incoming calls/web requests regarding explanations of use, compatibility issues, and general queries
- diagnose root causes of hardware and software issues.
- fluency in English and in a second European language (Portuguese)
- computer literacy
- customer service oriented
- effective at problem solving (troubleshooting skills)
- customer support experience - considered an advantage
- late shift working program (starting with 4PM)
- multinational environment exposure
- excellent training and learning opportunities
- your hard work and contribution never go unnoticed @ Wipro
- rewards for each position is based on performance, potential, criticality and market value
- your growth in the company will be complemented by your own self-development
Wipro (NYSE:WIT) is a $4.1bn global provider of IT Services, Outsourced R&D, Infrastructure Outsourcing, Business Process Services, and Business Consulting. With 25 years in the global delivery of technology services, Wipro is the world’s largest third-party provider of R&D services and the world’s first PCMM and CMMi level company. Wipro is the first to perfect a unique quality methodology, the Wipro Way – a combination of Six Sigma, Lean Manufacturing, Kaizen and CMM - to provide unmatched business value and predictability to our clients. Wipro’s formal structure for innovation has resulted in reusable frameworks, components, and IP that speeds time to market and reduces the cost of innovation for our clients. Our commitment to listen to our clients and engage with them as partners for the long-term is a constant, resulting in a repeat business ratio of 96%. Wipro has won global recognition and awards for innovation and outsourcing excellence.
