Job expirat
Description:
SpamExperts BV, a key-player in the internet-security industry, is looking for an enthusiastic, pro-active, and skilled specialist. We are looking for someone with technical customer support experience that that loves to help clients solve their questions. You'll be dealing with 1st and 2nd level support requests, however as our clients are generally IT experts themselves the requests received should remain interesting. You will work in a small team in Bucharest of highly motivated professionals and are expected to work in a independent and proactive fashion, reporting directly to the support coordinator.
Location: Bucharest, Romania
Responsibilities:
Support (level 1 & 2)
Telephone support (level 1 & 2)
Basic linux server administration
Server monitoring
Reports to support coordinator
Desired profile:
Bachelor degree or higher
2-5 working years experience in customer oriented support/system
Excellent writing skills and verbal English
Good communication skills
Pro-active and independent worker
Result oriented
Beneficial skills:
Debian Linux experience
Email protocol (SMTP) experience
Bash scripting
MySQL management
Knowledge of email RFC's
Keen interest to learn more about the anti-spam industry
We offer you:
A full-time position;
Attractive starting salary and regular performance-dependent salary increases
Space for self development and personal growth
A high performance and passionate team of colleagues
Are you interested?
If you have any questions regarding the content of this vacancy or the selection-procedure, please contact Alina Iliescu via email at alina@spamexperts.com.
SpamExperts: Email Security in the Cloud or on Premises, 100% tailored for webhosts!
SpamExperts offers both incoming & outgoing e-mail filtering services as well as e-mail archiving. Any desired combination of these different services can be selected. The services can be deployed either within the redundant SpamExperts Cloud or on Premises (directly on the hardware of the webhost, forming a scalable, redundant, and synchronized private filtering cluster). The SpamExperts solutions come with a 4-tier control-panel, OEM functionality, offer full API & standard integration and automation plug-ins for cPanel, all Parallels products, ISPsystem and DirectAdmin with a fair pricing model that comes with unlimited users/inboxes/e-mail addresses per protected domain!
Specialties
Inbound E-mail Filtering, Outbound E-mail Filtering, E-mail Archiving