Job expirat
MAIN RESPONSIBILITIES
(Key Result Areas)
Tasks / Assignments
- Performance management
- Teams coordination : Data Quality & Central Business Support (CBST)
- People management
- Contribute to process improvement
1. Performance management
- Collaborate with functional manager and contractor agency to define measurable results that each individual in the team is required to produce and provide periodic measurements for the team
- Implement together with the contractor agency the ranking process
- Complete and communicate the performance evaluations to APT employees
- Perform ranking
- Keep tracking individual performance progress and inform the management as per request
2. Teams coordination according to SLA
- Participate to all administrative, organizational, overall meetings related to team coordinators activity and role
- Conduct integration process of the team newcomers
- Take ownership of any problems that may arise amongst team members
- Ensure that the team members understand, respect and comply to all procedures, processes and training plans
- Ensure that the team members have access to the necessary tools
- Drive the completion of team documents
- Support and assist the CRM functional managers
- Support the department’s development projects with relevant data and actions
- Ensure proper backup and handover during vacation and other absence. Apply Control & Quality policies to ensure COMPANY policies and audit requirements are met
3. People management
- Assist the CRM functional managers in managing the APT employees
- Create, maintain, sign and communicate the job descriptions for the APT employees
- Establish the performance objectives and create the career development plan for each APT employee
- Recruit new staff
- Conduct one to one talks with all team members in order to provide continuous feedback
- Propose monthly bonuses to employees who have outstanding results
- Initiate, sustain and support team building activities
- Keep track of the holidays situation, business reports, sick leaves and trainings
- Initiate and coordinates the back-up plan together with the business manager and the team lead
- Continuously communicates official information to the employees during meetings
- Liaising with all team members
- Deliver and assist in providing trainings and/or presentations
- Act as team member by providing information, analysis and recommendations in support of team efforts
- Ensure transparency of information, by properly documenting and storing on Share Point the information of public interest.
- Drive performance through motivating employees and developing trainings and programs
- Act as a first point of contact for the hiring agency APT in what concerns hiring, contract terms, job ranking, salaries and incentives, trainings and travels, legal aspects (absence from work, insurance, s.o.)
4. Other responsibilities
- Participate in the department’s activities related to APT and COMPANY policies and procedures
- Respect COMPANY confidentiality and private information policies by disclosing information generated within the department exclusively to authorized receivers
- Ensure that the office equipment is properly handled and secured by employees
- Support the department’s development projects with relevant data and actions
- Perform additional activities assigned by managers
- Participate in cross-functional meetings to discuss common topics
- People management experience in business environment, minimum 1 year of working experience, combined with university studies
- Fluent English knowledge
- Good communication skills
- Business common sense
COMPETENCY REQUIREMENTS
- Very good interpersonal communication skills
- Ability to organize workload
- Team player
- Flexibility and adaptability
- Motivated and very focused
- Strong analytical skills
- Ability to work under pressure
- Meet agreed deadlines for action
Please send your CV at florentina.lascut@apt.ro
Compania noastra imbina experienta, expertiza, managementul activ si cultura creativa. Asiguram clientilor nostri know-how-ul si cunoasterea pietei din Romania pentru a ajuta dezvoltarea unui proiect de succes. Forta companiei APT Resources & Services consta in insasi echipa si in devotamentul ei pentru a oferi de fiecare data cele mai bune performante. Domeniile noastre de specialitate se incadreaza in servicii profesionale de resurse umane, incluzand recrutare & selectie de personal si consiliere in cariera.
