Job expirat
• Identifies and initiates resolutions to user problems and concerns associated with desktops, laptops and workstations
• Accurately logs problems and their associated resolutions into the standardized support center / help desk application
• Proactive resolution on inquiries / customer issues concerning the current technical platform
• Maintain Infrastructure and Information Systems standards in a consistent way across the location
• Ensure that Virus Protection and Patch Management is maintained across the location, per regional / global IS policies
• Assists with the planning and implementation of PC hardware and software in compliance with IS policies
• Ensure printers are managed and maintained per current service levels
• Ensure site server rooms are managed and maintained in accordance to company policies and standards
Start your career journey in IT
We are looking for 3 entry-level colleagues to join our awesome local IT team!
Computer Science degree, strong communication skills, and ability to work well with others should be your super powers.
So, grab your CV and apply for our IT Customer Support Engineer opportunity.
This could be an excellent start for your career with one of the world´s leading global companies!
Are you the person we are looking for?
• Bachelor’s Degree in Computer
• Excellent written and verbal English communication skills
• Basic understanding of the Network topology & network connectivity(LAN/WAN), switching & routing and Server operations
• Basic understanding of the voice systems
• Highly organized, reliable and task oriented
• Experience in IT infrastructure Service delivery or IT Service Desk environment is a plus
• Position in one of the world´s leading global companies
• Professional growth based on performance
• Training program/ curriculum
• Wide range of benefits –meal vouchers, gym membership, pension/life insurance, etc.
• Dynamic, international working environment
Bring your talent and passion to Accenture – sharpen your skills, build an extraordinary career and play a key role in creating solutions that transform organizations and communities around the world.
We are a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.
We work at the intersection of business and technology to help clients improve their performance and create sustainable value. With more than 358,000 people serving clients in more than 120 countries, we drive innovation to improve the way the world works and lives.
We focus equally on employees’ development by creating a culture of excellence and offering extensive training programs that support professional growth.
To find more about Accenture and how you can use and improve your skills visit our careers website http://accenture.ro/cariere and like our Facebook pages https://www.facebook.com/accentureinromania and https://www.facebook.com/Accenture.Industrial.Software.Solutions.Romania.
