Job expirat
- Drive standardisation and productivity improvement;
- Train and coach Process Engineers for effective application of Six Sigma and LEAN tools;
- Conduct Quality Awareness Training and/or Green Belt trainings for associates;
- Ensure quality and tollgate rigor for the processes in transition;
- Support transition team in target setting and CTQ measures for new processes. Define process performance measures base lining, target setting and implement CPS/PS measurement and reporting process;
- Work with Functional Operations Managers and Process Excellence Leader to identify, coordinate and implement process improvement projects and initiatives;
- Perform regular data collection, evaluate and report performance (performance dashboards);
- Coordinate and support multiple performance improvement projects to deliver measurable benefits;
- Work closely with Genpact users and customer group representatives to achieve maximum acceptance of the project results. Lead the change acceleration program aspects of projects throughout project completion;
- Improve process capability;
- Participate in or lead special projects as assigned.
- Black Belt Six Sigma Trained;
- Strong Six Sigma, Lean and Processes Re-engineering background;
- Demonstrated deep functional knowledge in one or more service delivery areas;
- Strategic thinking ability ¿ prioritization of strategic vs. tactical steps in light of long term Genpact and customer organization objectives;
- Strong quantitative and analytical skills and PC proficiency;
- Ability to set the agenda and drive themes for larger business impact improvement initiatives;
- Excellent project management skills, including knowledge of project management tools and techniques;
- Excellent communication skills, outstanding interpersonal, facilitation, influencing and presentation skills;
- Effectively managing groups of Associates and Managers;
- Problem Solving Approach ¿ including logical, systems oriented mindset
- Ability to adapt to changes quickly and work independently;
- Advanced French and English language skills (Reading, writing, listening, oral and understanding);
- Excellent career opportunity within a company inheriting General Electric practices with Six Sigma and Lean.
Genpact is a global organization with processes in Europe providing high quality business services for various GE businesses as well as large multinational organizations.
Career impact with Genpact!
Genpact is the leading provider of Business Services & Technology Solutions worldwide. Owned jointly by General Electric, General Atlantic and Oak Hill Capital Partners, Genpact has operations centers across India, China, Hungary, Romania, the United States, Mexico, and Poland.
The Portfolio of services offered from these Global centers include: Finance & accounting, Customer Service, Supply Chain & Procurement, Sales & Marketing Analytics, Financial Services Collections/Ops, Information Technology Services, Enterprise Application Services. We are currently expending our team in Bucharest and therefore we are providing outstanding career opportunities in multiple business areas.
What makes us different is the ability to serve our worldwide clients in their own language: English, French, Italian, Spanish, Hungarian, German, Dutch, Portuguese, Swedish, Polish....you name it.
