Job expirat
- Confers with customers by phone or in person and supplies information about soft installation, manuals, turn-on, discontinuance, or change in service.
- Follows up service complaints by keeping all the written correspondence (mail and so forth).
- Maintain ASC (agreed service centers) records and follow up periodically with telephone, mail, or personal reminders of service due.
- Compiles monthly records about customer complaints follow up and stage of each project.
- May compile reports for the sales team as per best and worst product.
- May use systems such as CIC, Happy Call (database).
- May handle and input Warranty Claims reported to Bucharest Subsidiary.
- University degree.
- At least 1 year experience in Customer Care (SERVICE)
- Good knowledge of English.
- Familiar with MS Office.
- Open to learn and apply new things.
- Able to assume responsibility and to work in team.
LG Electronics, Inc.(avand indicativul Korea Stock Exchange: 6657.KS) a fost infiintata in 1959 fiind un pionier al industriei electronice din Coreea. Compania e un jucator major pe piata globala a electronicelor, produselor destinate pietei IT si a comunicatiilor, avand un numar de peste 64 000 de angajati in cele 76 de subsidiare ale sale, in intreaga lume. Cu venituri de peste 16,9 miliarde de dolari (neconsolidat), LG Electronics activeaza pe piata in principal prin cele trei divizii de top ale sale: Digital Display & Media, Digital Appliance, Telecommunication Equipment & Handset.
Telul LG Electronics este realizarea unei retele casnice inteligente de produse digitale care sa faca viata beneficiarului mai buna si usaora ca niciodata.