Service Desk Officer Level 1- Divizia CRM

SOFTWIN SRL

13-01-2007 | EXPIRA LA 19-01-2007

Job expirat

RESPONSABILITATI

- The candidate should be graduate with technical background and available to work full time. Driver License is mandatory. The Service Desk Officer will provide first-level telephone support, dealing with technical problems.


CERINTE

- Windows XP
- Deliver training to new users
- Install, maintain and troubleshoot
- Apply preload image(GHOST or similar experience)
- Network/local peripherals
- Windows Server 2003
- Install, maintain and troubleshoot
- Server Management (Services, Events, Security Admin.)
- Active directory
- Specific hardware server (RAID, SCSI, etc)
SQL database
- Relational databases (basic concepts)
- Database objects (Microsoft SQL Server 2000)
- SQL ANSI (Transact SQL knowledge)
Remote support
- Tools for remote access (Remote Desktop, Remote assistance)
Antivirus
- Configure and maintain patches
- User & Application support
- Good communication and interpersonal skills


BENEFICII OFERITE

- Fuel (for personal cars if available)
- Health Insurance
- Team buildings
- Professional work environment


DESCRIEREA FIRMEI

SOFTWIN is more than just a local or a regional, reliable supplier of advanced IT systems: 15 years after its foundation in Bucharest, Romania, the company succeeded in conquering market after market and gaining the customers¿trust on three continents: Europe, North America and Asia. SOFTWIN has continuously developed its competence, synergies within the company and innovation abilities to reach to the entire range of IT solutions and services: Software Development, eContent Solutions, Security Solutions, eLearning Solutions, Contact Center, HelpDesk, Business Management Consulting and Information and System Integration. We formed a powerful team of over 700 specialists that have worked hard to help us reach our current status.
You will be able to join a young and motivated team of professionals within one of the fastest growing companies in Romania.