Job expirat
Technical skills:
- Trouble shooting skills and experience in handling Exchange, UAM, PWD resets and Lotus Notes environment
- Troubleshooting skills on desktop and shrink-wrapped applications(MS office, Adobe etc)
- Troubleshooting skills on VPN connectivity, dial up , wireless routers
- Knowledge on active directory, domain controllers etc
- Exposure to password reset tools
- Troubleshooting experience using remote control tools
- Tools like, remedy VNC, ControlF1, Dame Ware, Net meeting, Microsoft Share point etc
Certifications:
- Certified professional on windows operating systems and networking
Profile:
- BE/Diploma
- 1 to 2 years of work experience
- Good interpersonal and communication skills
- Customer service orientation and ability to work in a team
- Excellent Soft skill, Communications skills (Voice & Email) to handle global customers - German, French
- Strong keyboard skills
- Ability to perform in adverse situations
Wipro Technologies is the global
technology services division of Wipro Limited, (NYSE:WIT), with a revenue of more than US $ 4 billion in combined IT businesses. For the last two decades, we
have successfully served the technology needs of more than 425 customers from
diverse industries and locations.
We are the World\'s first PCMM, SEI-CMM, CMMi Level 5 Software Services Company,
and have a team of over 76,000+ committed people from different managerial and
engineering backgrounds, spread across US, Europe, India and Asia-Pacific.
We are amongst the top 10 players in the North American IT outsourcing market.
We provide end-to-end solutions across industries through unique models and
methodologies, to deliver time, cost, quality and full-service advantages. We
are the chosen IT outsourcing partner for several Fortune 500 companies.
We are amongst the top 10 players in the North American IT outsourcing market. We provide end-to-end solutions across industries through unique models and methodologies, to deliver time, cost, quality and full-service advantages. We are the chosen IT outsourcing partner for several Fortune 500 companies.
