Job expirat
- Proactive customer profiling and risk assessment
- Proactive monitoring of a selected group of customers
- Run communication programs demonstrating our value and how to effectively work with Support
- Proactively drive the adoption of tools eg. MyConfig in customer base
- Prevention of problems and escalations through early intervention
- Additional resource for situation management
- Identify and refer leads to ACS for follow-up sales activity
-Organise and execute mass-communications to customers
- Maintain MyOracle and Oracle.com pages
- Maintain and send welcome kit as required
- Improve ownership experience for Oracle customers
- Minimum degree level education, preferably a technical or computer related degree.
- Some years of experience in Oracle technology
- Good oral and written language proficiency in English
- Good communication skills, being able to quickly build trust, good listening skills, enable smooth conversations
- Project management experience will be a plus.
Please submit your CV in English! Thank you!
CAREERS WITH A GLOBAL DIMENSION
Looking for a career that will let you work with the brightest minds in the industry? Want to be part of a global team that\\\'s changing the way the world does business? Consider Oracle Corporation. Oracle is home to 50,000 professionals in more than 100 countries.
Oracle Corporation started as a representative office in Romania in 1995, given the increase in the number of Oracle products users and also to the development of complex projects based on Oracle solutions that required local expertise. Oracle was the first big multinational software company, which opened an office in Bucharest.
The reasons for which Romania has been included as business area in the Oracle EU Enlargement Countries organization are the following:
-the fast growth the Romanian IT & C Sector
-the highly prepared specialists
-the steady economic development
In Oracle Romania you would be working pro-actively with customers and partners to exploit and optimise the capabilities of the Internet via e-business and information flow.
Oracle is teamwork orientated, which means it\\\'s easy here to strike up good friendships in a truly multicultural environment (employees interacting with 28 countries / 20 languages).
We are looking for ambitious professionals who are hungry for career progression and its substantial rewards: individuals who appreciate the advantages of working with people from different cultures with the same dedication to teamwork and excellence. We want candidates who possess drive, initiative, enthusiasm, and who are flexible and good team players.
In return, Oracle Romania will provide you, as a professional, with the opportunities and career progression that will shape you both personally and professionally.
