Job expirat
The Server Analysts will provide 24/7 support and monitoring of the company's Servers, solve server crashes or different issues, address outages, L1 and L2 resolution, reporting and monitoring servers, define and manage scheduled jobs, manage storage and backup servers, manage hardware issues.
4 Server support engineers Level 2 will work in Swiss/Zurich in two night shifts from 19:00 to 7:00 CET (GMT+1) and three shifts during Saturday and Sunday.
5 Server support engineers Level 1 will work from Genpact Bucharest in three shifts from Monday 00:00 to Sunday 24:00 (24/7)
- 1+ years technical experience
- In-depth knowledge of MS operating systems, server hardware, networks, backups, storage (SAN, NAS) and systems architecture
- In depth knowledge of server based technologies i.e., MS Active Directory, DNS, DHCP
- In-depth MS SQL knowledge¿ Knowledge of Citrix MetaFrame XP platform strongly desired
- Experience in one or more of the following would be beneficial: Linux RH, CA Unicenter, Lotus Domino, Altiris Deployment Server
- Good experience of server management & troubleshooting
- MCSE certification required
- Appreciation of security principles
- Demonstrated project management skills
- Good communication skills
- Ability to work well in a team environment
- Supplier management
- German and English
- Experience in Quality management techniques would be beneficial
- Good understanding in card business
Genpact (formerly GE Capital International Services) is the leading provider of Business Services & Technology Solutions worldwide.
The company headquarter is in Gurgaon, India and has operations centers also in China, Hungary, Romania, United States and Mexico.
Genpact has grown from a fledgling company, employing 350 people in India in 1997, to one with an employee base of over 19,000 people globally.
The company is jointly owned by General Electric, General Atlantic and Oak Hill Capital Partners.
In September 2005, Genpact started operations from a modern facility in Romania, which also provides a highly- qualified multilingual talent pool.
Due to the company\'s training and career-development practices, Genpact Europe benefits of the highest talent-retention rate in the industry.
Genpact worldwide service array covers Finance & Accounting, Customer Service, Information Technology, Supply Chain & Procurement, Document Management.
