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Position Overview
The Sr. Systems Engineer works as part of a team responsible for the design of the system architecture, server infrastructure management and advanced technical support. He also provides technical leadership required to effectively deliver high-quality, timely IT solutions and services that meet EA¿¿¿s business needs.
The Sr. System Engineer¿¿¿s primary focus is to research, evaluate, plan, design, allocate, implement, deploy, support and optimize all aspects of EA¿¿¿s Online Game System infrastructure while providing superior solutions for the Business IT.
Key Responsibilities
-Create and implement consolidated, multi-year Infrastructure plans
-Provides L3 (advanced) troubleshooting support; with accountability for resolution of outages, service level issues, and user support needs requiring collaboration.
-Excellent capabilities around capacity planning and analysis
-Monitor and analyze metrics in order to implement optimization strategies
-Ability to articulate end-to-end technical requirements across delivery functions
-Expert knowledge of technology and software design and deployment principles
-Defines best practices and technology roadmaps
-Evaluate new technology and techniques in order to improve systems infrastructure
-Drives and leads technical design services, requirements analysis, functional/ technical design leadership, and documentation/review with the business & IT.
-Drives continuous improvement - design, definition of roadmaps, standardization of processes and methodologies
-Must be able to conduct system analysis and translate user requirement into business solutions.
-Rotational Weekend 24 hours on call support
Required Technical Skills and Experience
-Bachelor s degree in Computer Engineering and/or Computer Science, or equivalent industry experience
-12+ years Systems Engineer experience with ¿¿¿mission critical¿¿¿ systems in a medium to large enterprise environment.
- Experience working with internal and external organizations solving complex problems and handling large scale projects.
- At least 4 to 5 years Unix Systems Administration experience;preferably in Redhat.
-Enterprise class hardware, servers, storage & networking. Familiarity with Tier 1 vendor technologies (HP, Dell, Cisco).
-Expert level knowledge of Redhat Enterprise Linux ¿¿¿ Redhat Certified is a plus.
-Excellent TCP/IP, DNS, DHCP, NFS and networking knowledge and experience.
-Excellent Mail, FTP, LDAP, NIS and Automount experience.
-Experience in Apache, Tomcat, Jboss, Jforum and Java environment.
-Server virtualization infrastructure. (Redhat Xen and VMware)
-Working knowledge of Database Administration ¿¿¿ Oracle and Mysql.
-Working knowledge of enterprise storage technologies (SAN,NFS,ICSI,RAID).
-Proven ability to drive systems optimizations on large scale infrastructure.
-Expert understanding of technology systems and infrastructure
-Ability to identify and resolve performance bottlenecks in highly complex systems and drive performance optimizations.
-Solid Shell scripting. Perl experience a plus
Additional Skills:
-Perforce administration experience a plus.
-Stays current with the latest server infrastructure and storage technologies
-Ability to analyze, propose, and implement workflow and process improvements.
-Prior experience with working in the Online games environment is a plus
Performance Competencies (Non Technical Skills)
-Excellent verbal and written communication skills.
-Ability to work in a dynamic and collaborative team environment.
-Excellent decision making capabilities.
-Ability to quickly learn and apply new concepts, principles and solutions.
-Demonstrates dependability and commitment to projects/tasks.
-Self starter, with strong aptitude towards rigorous testing and validation of work.
-Strong multi-tasking skills focused on providing service delivery for multiple teams.
EA was founded 25 years ago by individuals with a deep passion for making games. Many things have changed over the years as the gaming industry - and the company - has expanded immensely, but we are still driven by the same passion for developing, publishing, and distributing the world¿¿¿s best games. Our history has been one of great success, and our future looks even brighter. Gaming has come a long way from Pac-Man & Space Invaders to modern EA Favourites like Burnout, Battlefield, Mercenaries, Dead Space, Spore, FIFA, Madden, Need for Speed and the world¿¿¿s most successful game franchise, The Sims. Fuelled by our talented staff at locations right across the Globe we are united in our passion to continue shaping the future of interactive entertainment. Together we can make a difference.