Senior Support Engineer

IXIA

25-02-2010 | EXPIRA LA 03-03-2010

Job expirat

RESPONSABILITATI

This is a chance to join a leading provider of IP network testing systems and successful applicants will have the opportunity to further develop their networking skills in the arena of L2-7 testing including performance, conformance and functionality.
-Provide expert level telephone and email support to Ixia customers located worldwide
-Assist customers with operation and configuration of Ixia hardware and software, with an emphasis on routing protocols
-Accurately log, track and maintain customer service requests
-Achieve customer satisfaction and support metric goals
-Effectively work and communicate with a U.S. based support team while working a late shift


CERINTE

-BS or MS in Computer/Electrical Engineering with focus on Internet/Networking/Wireless domain(or CCIE). Extensive IP networking background
-5+ years experience with routing protocols
-Hands on experience on testing different layer 2-7 technologies ranging from subscriber access, to routing, load balancing, security and general IP forwarding in IPv4 and IPv6 networks.
-Proven in-depth hands on experience with TCP/IP , L2 and L3 protocols such as OSPF, BGP IV, MPLS, MPLS VPNs, VPLS, PPP, L2TP, GRE, IPSec etc.
-Industry experience with proven working knowledge in Ethernet, POS, ATM, PPP, HDLC and MPLS.
-Excellent English communication skills (written and verbal)
-Highly organized and detail oriented
-Ability to coordinate with teams in offshore locations
-Self sufficientself starter who can work with little or no direction
-Prior Customer Support Experience
Desirable:
-CCIE
-Expertise in Internet Security technologies -IPSec/L2TP/PPP
-Experience on configuration of firewalls, ACL s, access and tunneling protocols on Cisco, Juniper and other Vendors routers.
-UnixLinux experience
-Knowledge of TCL, C, C++ or other programming language
-Oracle experience is a plus.


BENEFICII OFERITE

Highly attractive financial and benefit package, according with individual experience and performance.
Career development opportunity in a multinational company.
The opportunity to work with high-level technologies.


DESCRIEREA FIRMEI

Ixia (Nasdaq: XXIA) is a profitable, growing California-based developer of network performance analysis hardware and software for next generation converged networks.
Ixia is highly scalable solutions generate, capture, characterize and emulate network and application traffic, establishing definitive performance and conformance metrics of the network device or system under test.
If you want to be part of an enthusiastic, fast growing international top-gun team join us in one of the hottest high-tech product companies in Bucharest. Members of the Ixia team experience the challenges and rewards of a career in a fast-paced, leading-edge work environment.