Job expirat
- Our client is a multinational company from production field. The HQ is located in USA.
- Provide day to day technical support for company's Internet applications;
- Ensure support calls are correctly logged, monitored and closed;
- Provide support for automation department;
- Support global roll-out of application to overseas locations;
- Provide back-up function to SQL DBA;
- Monitor VIPS, KPI & Spec error e-mails and action as required;
- Ensure items are logged to the Helpdesk provide audit trail and future knowledgebase;
- Use of Query Analyser Enterprise Manager Profiler tools to perform data analysis;
- Use of Visual Interdev IDE to perform application debugging;
- Assist in data copying functions using DTS package to move data between environments;
- Reviewing System Procedures & Documentation;
- Assist in functional and UA testing of VIPS application code;
- Migrate code between environments as required.
- Degree qualified in Computing or similar discipline;
- 2 years experience in web based application support;
- Application testing and development experience (ASP, VB);
- Good knowledge of SQL Server 2000 and tools Enterprise Manager Query Analyser (1 year experiemce);
- Basic DBA knowledge - backups monitoring (1 year experience);
- Familiarity with Visual Studio Tool Set & Debugging;
- Experience in writing documentation;
- Excellent communication oral and written English;
- Committed to continued learning;
- Able to work under pressure.
BRAINSPOTTING