Job expirat
Key Requirements
- Responsible for the support and development of Ericsson Knowledge Base (EKB) developed on SharePoint platform.
- Fully understand the IT Development methodology and ensure that the development teams adhere to this methodology, initiating corrective action where appropriate
- Staffing
- Ensure that resources are made available to undertake the agreed systems development projects and that they are properly utilised and accounted for. Advise department or project management on the resources required for particular development projects.
- Operations
- Provide 4th line production application support for internal customers in accordance with the agreed Support Model and the Service Level Agreements (SLAs) and 3rd line level support for the Back Office teams.
- Develop new features and enhance the existing ones.
- Test new functionalities.
- Integrate the application with third party platforms.
- Work with project managers to identify and validate the software requirements.
- Configure system environments for development and test activities.
- Solution Delivery
- Ensure that systems development projects are carried out in accordance with the organisation’s agreed standards, methods and procedures.
- Working with department or project management, monitor and report on the progress of systems development activities within the EKB team. Maintain an emphasis on the early identification and, where possible, rectification of problems and deviations from the schedule, including changes in requirements, especially where these have resource implications.
- Check progress against targets, reporting as necessary and taking action to resolve exceptions.
- Oversee management of project scope, timelines and deliverables for all deliveries.
Essential Skills
- Technical degree or technical background.
- Experience with Microsoft Office SharePoint Server 2007 / Windows SharePoint Services / Microsoft SharePoint Portal Server.
- Strong programming skills: C#, ASP.NET, .Net technology, XML, MS SharePoint Designer
- Operating Systems: Windows 2003 Server.
- Web servers: Microsoft IIS 6.0
- Database systems: Microsoft SQL Server 2005.
- Fluency in English.
Personal Characteristics
- Ability to communicate effectively.
- Analytical approach to problems
- Strong management of processes
- Excellent written and oral skills.
- Ability to cope in a fast growing environment
- Flexible and innovative
- Ability to balance multiple and conflicting demands
Ericsson is a world-leading provider of telecommunications equipment and related services to mobile and fixed network operators globally. Over 1,000 networks in 140 countries utilize our network equipment and 40 percent of all mobile calls are made through our systems.
We are one of the few companies worldwide that can offer end-to-end solutions for all major mobile communication standards.
Respect, professionalism and perseverance are the values that are the foundation of the Ericsson culture, guiding us in our daily work - how we relate to people and how we do business.
