Senior Collection Specialist - Finnish speaker

Hewlett-Packard (HP)

09-10-2007 | EXPIRA LA 08-11-2007

Job expirat

RESPONSABILITATI

-Prepare monthly collections strategies
-Prioritize workload with minimal supervision
-Establish action plan to meet/exceed metrics
-Effectively forecast month-end metric results
-Report progress on an ongoing basis
-Manage a complex AR portfolio
-Demonstrate sound judgment, prompt follow-up, and timely escalations
-Learn customer infrastructure, processes, contacts
-Identify, negotiate, and implement payment solutions and customer process improvements
-Escalate disputes and non-responsiveness situations to internal and external contacts
-Document collections in centralized system
-Build and maintain strong internal and external customer relationships
-Communicate across multiple business partners to resolve receivable issues.
-Identifies “at risk” customers and engages key contacts to resolve AR issues.
-Follows Company and department policies and processes
-Facilitate dispute management process
-Identify root causes of problems and recommend solutions
-Communicate issues to cross-functional partners and facilitate dialogue through to resolution
-Identify and implement process changes
-Identify and manage disputed accounts per the dispute resolution process.
-Document and track problem frequencies


CERINTE

-Strong Prioritization skills
-Impact-analysis skills
-Strong Initiative
-Strong Organization Skills
-Strong Focus
-Forecasting skills
-Advocate of change
-Fluent English (written and spoken) and Finnish (written and spoken)
-Strong initiative
-Strong verbal and written communication skills
-Strong organization Skills
-Conflict Management
-Strong ability to influence
-Strong negotiation skills
-Strong escalation skills
-Exceptional problem solving

To apply lease visit www.hp.com/go/jobs (Job number 171405)


DESCRIEREA FIRMEI

Ideas are everything. In finance as in anything else we do. And the ideas we have in finance are right at the heart of our world-wide business.

Finance is a global resource shared by all parts of our business to help them become better managed and control their accounting flows. We manage accounting transactions, provide financial consultancy and training, and ensures that we all comply with legal, tax and internal requirements.

Your ideas about finance can change the things we do.

And the things we do can change the world.