Job expirat
Share his/her experience and support Claims Handlers;
Manage all inquiry media (phone call, e-mail, mail, fax);
Answer producer inquieries &customer demand;
Record customer FNOL given by phone;
Assess and qualify claims;
Assign claims to the appropriate team of claims handlers;
Set reserve;
Negociate with customers;
Assign service provider or loss adjuster;
Engage salvage (but salvage process handled by loss adjuster);
Record loss adjuster report;
Manage subrogation for claims processed in ACN scope;
Conduct litigation for claims processed ACN scope;
Activate reinsurance;
Settle payment.
3+years of experience in P&C Insurance Commercial lines, e.g. Typical P&C covers (Motor, Construction, Marine excluded): Material Damage, Machinery breakdown, General Liability, Product Recall, D&O, Business Interruption, Crime, Goods in transit, Trade Credit, Personal Accident, Employer Practice Liability, Environmental Liability, Crisis + experience in computer processing and in customer support (phone calls, mails, emails, faxes)
Perfect knowledge of French;
Good knowledge of English.
Low University graduate.
Accenture is a global management consulting, technology services and outsourcing company. Committed to delivering innovation, Accenture collaborates with its clients to help them become high-performance businesses and governments. With deep industry and business process expertise, broad global resources and a proven track record, Accenture can mobilize the right people, skills and technologies to help clients improve their performance.
Our Enterprise workforce provides deep expertise to manage and operate Accenture’s business functions and support client teams. They work in a wide range of functional areas including human resources, marketing and communications, finance, quality control, legal, IT, facilities and services.
