Sales Support Specialist

Professional HR Agency

28-04-2017 | EXPIRA LA 28-05-2017

Job expirat

RESPONSABILITATI

- Responsible for complete and timely Purchase Order handling and processing, including Delivery Notes and corrections if necessary.
- Responsible for complete and timely pricing claim handling and processing
- Responsible for complete and timely issue of credit and debit notes
- Responsible for resolving and completing transport disputes in timely manner
- Interfaces with customers, supply planning department and any other internal departments regarding order & delivery handling oriented issues
- Handles and processes pricing arrangements directly on order-lines (Manual discounts on orders, display discounts)
- Re-pricing on order level after centrally set-up of additional special price arrangements
- Commitment release from reservation orders, shortage allocation to orders, manual modification of allocation on order level (swapping)
- Files all necessary order/credit/transport documentation and approvals
- Assists in ensuring logistics support to dealers: delivery creation, Requested Delivery Dates and Delivery slot management (by accounts)
- Reporting related to any of the performed tasks
- Actively participates in projects related to sales administration activities including specifying requirements, performing tests and checking results of implementation
- Acts as back-up for other members of Sales Support department in the region, especially in areas of manual order placement, EDI orders corrections, reservation orders administration, customer master data maintenance, reporting, price claim handling
- Monitors daily logistics processes, including outbound delivery creation, returns to hub and transport claims and disputes.
- Manage claims and dispute registration is SAP and follow up the actual status until the CN is issued to our customers
- Follow up the actual deliveries to each customers, sorting out documentation or any other shipment related issues, including delivery abnormalities.
- Actively looking for logistics optimisation solutions and controls the actual loading volumes following the targets, budget defined for this activity.
- Escalating VHD-s in order to improve SAP performance and actively participate in testing phases


CERINTE

• Bachelor degree, is a preference
• SAP knowledge or any ERP knowledge is a must
• Communication skills in English both oral and written
• Business driven and proactive mentality
• Customer-, target- and result oriented


DESCRIEREA FIRMEI

Professional, lider pe piata agentiilor de Resurse Umane din Romania, ofera clientilor sai servicii complete in domeniul resurselor umane: recrutare, testare, selectie si plasare de personal, administrare de personal, executive search, evaluare de personal, assessmnet & development centers, audit organizational si training.
Pastram confidentialitatea si tratam cu profesionalism fiecare candidatura.

Site: www.professional.com.ro

Sediul central:
Bucuresti
B-dul. Alexandru Ioan Cuza, nr. 4, Sector 1
Tel.: +40 21 314.69.30
E-mail: office@professional.com.ro

Filiale:
Brasov, Cluj-Napoca, Craiova, Iasi, Ploiesti, Timisoara.

Rep Moldova - Chisinau
MD-2068, Chisinau, str. Miron Costin nr. 7, biroul 404
Tel./Fax: + 373 22 439781
Tel: +373 22 449978
E-mail: professional-md@professional.md

Bulgaria - Sofia
Sofia 1000,B-dul Vitosha, nr.66, etaj 4
Tel: +359 2 489 44 65
Fax: +359 2 489 12 00
E-mail: professional-bg@professional.bg