Job expirat
-Handles general queries on orders and parts ordered status via email, phone and web-based applications
-Maintains communication with supporting teams and with customers for order communication related inquiries
-Monitors status on queries opened, ensures follow up and updates on issues raised and resolution closing
-Is involved in procedures updates and performance monitoring tasks
-Young graduate with experience in Customer Service
-Customer orientated with conflict resolution skills
-Good communication skills
-Dynamic and ambitious person
-Quality to focus and to work independently
-Initiative and proactive
-Teamplayer and flexible person
-Fluent in written and spoken English with demonstrated verbal communication and customer service skills, French language would be a plus
-Microsoft Package; (SAP – order management is a plus)
Please visit our website www.hp.com/go/jobs and apply online for this position Ref.no.: 183748
HP invents. We believe in thinking space, room to create, radical ideas and if ever we depart from that culture we’ll start over.
Our market is complex, but HP works simple: our structures are straightforward, grouping people and their skills in business or product sectors where they’ll stimulate each other and work best together.
Come and join our team within Business Process Outsourcing center in Bucharest.
Your role will be to apply developed knowledge of the job skills, company policies and procedures using professional concepts and theoretical knowledge acquired through specialized training, education or previous experience.
