Job expirat
Reporting to the Country Manager, your mission will be to be responsible for the entire customer service for the distribution company, from answering to customer requests to taking orders and to manage all office-related matters in liaison with third parties when necessary
Your main activities will be:
• To take telephone/mail/fax/EDI orders, and process them to the Central customer service Department in Poland
• To follow up on orders with anomalies (breakage, availability, credit etc.)
• To collect all Customer information, contracts, other legal requirements related to customers.
• To manage customer relation in order to optimize customer satisfaction
• To secure general sales terms, including follow up on DSO, are constantly being followed to all customers
• To control customer deliveries by the track & trace system of the logistic partner.
• To coordinate Office Management and T&E administration
• To support Brand Manager with daily activities
• To distribute pricelists and newsletters to customers
• To assist Country Manager with various Commercial related issues
Our client is a global leading luxury Wines & Spirits group. Thanks to its portfolio of brands with exceptional reputation and strong brand development strategy, the group has experienced long-lasting growth in all continents. Currently the Company is seeking possibilities to further strengthen its presence on the Central European markets and in particular in Romania. Due to further development, we are now looking for talented candidates for a Sales Assistant position.
If you have a minimum of 2 years of successful experience (preferably in a multinational company in a similar position), if you have a Business Level in English and good knowledge of local trade practice; strong knowledge of Microsoft Office Package is a must. If you are hardworking, trustworthy, organized and enthusiastic, if you have the ability to work with several tasks simultaneously, please send us your resume at the following address: office@grafton.ro
Founded in 1982, Grafton Recruitment has established itself as a world class provider of recruitment solutions. Grafton has experienced an impressive growth pattern in the last five years. The network has built to a total of 80 branch operations spanning 19 different countries including the United Kingdom, Republic of Ireland, Chile, Czech Republic, Slovakia, Hungary, Poland, Lithuania, Russia, Portugal, France, Austria, Belgium, Turkey, Romania and the UAE.
Now we offer permanent, contract and temporary vacancies in several areas. We have assembled an impressive team of specialist resources and consultants with either specific expertise in their own fields or from human resources area: International, Finance, Accounting and Banking, Human Resources and Law, Office Services, Pharmaceutical, Catering and Hospitality, Sales and Marketing, Blue Collars, Temporary Staffing.
We are the member of several expertise organizations and associations. In 2002 and in 2006 Grafton Recruitment has been awarded by the \"Queen\'s Award for Enterprise\".