Retention Specialist

Zapp

04-05-2007 | EXPIRA LA 03-06-2007

Job expirat

RESPONSABILITATI

- Handles customers' requests, provides solutions to increase customer satisfaction;
- Offers loyalty & retention programs to existing clients in order to reduce the company churn;
- Maintains a high degree of knowledge about company's products and services.


CERINTE

- University degree;
- Excellent communication and customer orientation skills;
- Customer service experience would be an advantage;
- High energy and positive attitude;
- Capacity to handle multi tasks and problem solving abilities;
- MS Office (Word, Excel, Outlook);
- Fluency in English.


DESCRIEREA FIRMEI

New technology.
New perspective. New job!

Zapp is the Next Generation communications network.
We provide voice and data transmission all-in-one: high quality voice, high speed mobile Internet, absolute call security. All that because Zapp uses the world`s most advanced wireless technology, CDMA (Code Division Multiple Access), a brand new standard for communications today and for the years to come.
From now on, wireless technology has no more limitations, but offers a dynamic solution to the customers needs and demands.
Come join the future!