13-10-2008 | EXPIRA LA 19-10-2008
Job expirat
-gestionarea situatiilor de reziliere solicitate de catre clienti si retinerea acestora in retea prin mijloace specifice;
- preluarea cererilor verbale;
- contactarea clientilor care au trimis cererile prin fax sau posta;
- operarea de modificari in profilul clientilor, ca oferta de retention;
-promovarea ofertelor de produse si servicii Orange
-realizarea de campanii de apelare clienti (outbound) cu scopul loializarii si retinerii in retea
- realizarea unui profil al clientului inaintea apelarii pentru a-i prezenta o oferta personalizata
- solicitarea/intocmirea raportului de trafic si prelucrarea lui
- intocmirea ofertelor personalizate si prezentarea lor catre clienti
- inregistrare in baza de date a rezultatelor ofertelor, in functie de tipul de retinere (reactiva pentru clientii cu cerere de reziliere
sau proactiva pentru clientii fara intentia de reziliere);
- implementarea ofertelor acceptate;
- rezilierea contractelor pentru clietnii neretinuti.
- student sau absolvent de studii superioare;
- competente PC ( Office, Internet );
- cunostinte medii-avansate limba engleza;
- excelente abilitati de comunicare;
- capacitatea de a gasi solutii intr-un interval scurt de timp;
- bun negociator;
-orientat catre rezultat.
- pachet salarial atractiv ( bonuri de masa, bonusuri de performanta, asigurare medicala privata, asigurare de viata);
- training platit ;
- sansa dezvoltarii unei cariere in cadrul unei companii in plina ascensiune.
Manpower is reinventing the employment services industry by helping employers and individuals adopt new approaches to the evolving world of work.
Manpower calls this approach Contemporary Working.
Contemporary working is about what s now and what s next in the world of work. Manpower offers insight and advice that enable clients and candidates to make the right choices and make the most of what s happening now and what is coming next in the changing world of work.
Manpower Professional-our line of business dedicated for specialists and management level. Creating opportunity. Guiding careers. Providing insightful solutions.
Our global network of over 4,400 offices in 73 countries and territories allows us to meet the needs of our clients in all industry segments, whether they are global, multi-national or local companies
Head Quarter
Str. Ion Campineanu, Nr. 11, Union International Center, Etaj 2, Sector 1, Cod 010031
E-mail: romania@manpower.ro
Tel: (+40.21) 312.18.98; Fax: (+40.21) 312.18.87
Professional Branch
Str. Ion Campineanu, Nr. 11, Union Center, Etaj 2, Sector 1, Cod 010031, Bucuresti
Email : executive@manpower.ro
Tel: (+40.21) 312 36 18 ; Fax: (+40.21) 312 36 76
Bucharest Admin Branch
Str. Gh.Manu, Nr.5, Atlantis Center, etaj 1, Sector 1, Cod 010442
E-mail: bucuresti@manpower.ro
Tel: (+4021) 650.00.80; Fax: (+4021)650.00.87
Bucharest Industry Branch
B-dul Unirii, Nr. 18, Sector 4, Cod 040107
E-mail: bucuresti@manpower.ro
Tel: (+4021)301.85.40; Fax: (+4021)301.85.41
Timisoara Branch
Str. Medicinei, Nr. 1B, Cod 300041 Timisoara
E-mail: timisoara@manpower.ro
E-mail: Tel: (+40 256) 309 481; Fax: (+40 256) 309 482
Brasov Branch
B-dul Grivitei, Nr.42, Cod 500182, Brasov
Email: brasov@manpower.ro
Tel: (+40.268) 424. 296; Fax: (+40.268) 428.850
Cluj Branch
Str. Govora, Nr. 8, Cod 400664, Cluj-Napoca
E-mail : cluj@manpower.ro
Tel: (+40.264) 442.744; (+40.264) 425.330; Fax: (+40.264) 442.911
National Branch
Str. Ion Campineanu, Nr. 11, Union Center, Etaj 2, Sector 1, Cod 010031, Bucuresti
Email : national@manpower.ro
Tel: (+40.21)312.30.32 ; Fax: (+40.21)312.02.92
