Job expirat
Main Job Tasks and Responsibilities
- greet customers
- find out the customer's needs
- recommend, select and help locate the right merchandise
- describe a product's features and benefits
- demonstrate use and operation of the product
- answer customer queries regarding the store and the merchandise
- provide information about warranties, manufacturing specifications, care and maintenance of merchandise and delivery options
- maintain sales records
- place special orders
- organize and process merchandise exchanges
- keep merchandise area tidy
- take stock inventory
- requisition new stock
Education and Experience
- completed higher education with a bachelor's degree and master degree
- knowledge of customer service principles and processes
- knowledge of sales principles
- relevant product knowledge and training
- experience in a retail, customer service or sales environment
- basic business administration knowledge
Key Competencies
- good communication skills
- customer service orientation
- patience
- adaptability
- initiative
- persuasiveness
- stress tolerance
- high energy level
- integrity