RETAIL COLLECTIONS OFFICER - Consumer Clients

ABN AMRO Bank Romania

05-09-2007 | EXPIRA LA 05-10-2007

Job expirat

RESPONSABILITATI

- Initiate collection activities for each account
- Initiate transactional negotiations with clients for account resolution
- Make outbound calls/visits to the clients in order to collect the arrears and receives incoming calls


CERINTE

Professional qualifications:
- University Degree – Economic or Law background
- Work experience minimum 1 year in collections or credit-related areas/banks

Job requirements:
- English knowledge
- Experience in collections and/or customer service

Personal skills:
- Good communication skills
- Ability to interact with people from different backgrounds
- Good negotiation skills
- Knowledge of financial figures such as balance sheet, turnover, profitability etc.
- Ability to proactively identify solutions for temporary/permanent problems of the customers
- Able to work under pressure
- Good analytical skills
- Ability to cope with different tasks at the same time
- Result-oriented

Deadline: 29.09.2007


DESCRIEREA FIRMEI

ABN AMRO este una dintre cele mai importante institutii financiare mondiale, care si-a inceput activitatea in 1824 si opereaza acum in peste 65 de tari.