Job expirat
Overall responsibility for managing retail clients¿¿¿ relationships, offering clients banking products, in line with the policy in place for Retail clients sector.
-Promote the ING retail banking offer to all retail clients addressing the branch directly.
-Responsible for professionally representing the bank during the relationship/products opening process: -Ensure a proper identification of the client - according with the ING guidelines and also with the local regulatory authori
-Ensure clients receive the proper documentation for relationship/product opening; responsible to ensure that all relevant client documentation is correct and complete (including authorised signatures);
-Offer competent advise to clients on banking products and services, in order to optimally meet their needs and requirements;
-Offer competent advise to clients in using the ING¿¿¿s terminals (ATM+, AST);
-Maintain relationships with the Offices in the respective geographical area;
-Maintain the existing client relationships and ensures that clients are fully served;
-Promote the retail offer to ING corporate clients by means of presentations addressed to the employees of these clients, in co-ordination with the branch manager, as per the latter request;
-Deal with VIP and/or PWMT clients and key individual clients allocated to the branch;
-Responsible for maintaining up to date and complete client files, including copies of the relevant legal documentation, call reports, correspondence, etc.
-Follow up on market and product developments;
-Cover other accountabilities and specific tasks delegated by the superior, as justified by the business needs;
- Economic academic background;
- Preferably banking experience, client oriented, sales experience is a plus
- Very good communication skills;
- Selling skills;
- Customer oriented attitude;
- Team player
ING Romania is part of ING Group, international financial institution of Dutch origin, offering banking, insurance and asset management services to 60 million clients in 50 countries, through its 112,000 employees. ING Romania covers 62 cities through its bank branches and life insurance agencies and employs about 900 full-time staff, also benefiting from a network of 2,000 life insurance consultants. In 2004, ING celebrated 10 years of presence on the Romanian market, being the first international bank to open a branch after 1989. ING is dedicated to deliver financial services valued by clients. We can only achieve this mission through our people. This is why we put a continuous effort in recognising and attracting talent and further developing our human capital. ING core values represent the fundamental beliefs and the basics of our way of doing business: Integrity, Entrepreneurship, Professionalism, Responsiveness and Teamwork. We try to identify them in each and every employee