Job expirat
- analysis of the reports requirements
- create all required reports (daily, weekly, monthly and special reports upon request)
- participate in the report designing
- participate in report development and maintenance (daily, weekly, monthly frequency reports)
- recommend improvements in the reporting process
- insure accurate and timely reporting
- take part in proposing improvements/solutions for database analysis and data handling in order to improve efficiency
- offer assistance for creation of tools for risk identification, monitoring and evaluation
- analysis of forecasting model and forecast data/ integrate data into reports
- University degree in Economics (Finance/Accounting) or IT
- relevant reporting experience (1- 3 years) constitutes a plus
- good knowledge of MS Office (especially Excel)
- SQL, MySQL and/or VBA knowledge constitutes a plus
- fluency in English
- pay attention to details
- work with accuracy
- responsible person, organized, flexible and adaptable
- Excellent understanding of contact center indicators, flow
- excellent communication skills
- good team player
CGS Romania, is a leading call center- contact center solutions provider offering a unique combination of domain expertise and global capabilities delivered on a local basis.
At CGS Romania we are aware that our People are the key to our success
