Renewal/retention Programs Manager

BitDefender

30-08-2009 | EXPIRA LA 05-09-2009

Job expirat

RESPONSABILITATI

- Responsible for creating and implementing online marketing retention/renewal campaigns
- Responsible for retention rates and renewal rates
- Cooperating with Product Managers & Product Marketing Managers teams to suggest product improvements (incl. product communication)
- Cooperating with the online team to implement changes in visitor’s path for improving renewal and retention rates and customer’s communication in customer lifecycle (my account, e-mail marketing, product communication)


CERINTE

- Previous experience in setting-up and coordinating retention programs for consumers (mass-programs)
- Software or telecom industry (preferable) experience
- Consumer programs experience
- Marketing degree (preferable)
- Customer oriented attitude
- Project management skills
- Very good English


BENEFICII OFERITE

- Competitive compensation & benefits package (including medical insurance)
- Young, dynamic and multicultural work environment
- Flexible work schedule
- Professional and personal career development through specialized trainings


DESCRIEREA FIRMEI

BitDefender protects over 40 millions of computer users from 100 countries worldwide. The revolutionary security technology is recognized with IST AWARD 2003 by 28 Science Academies from UE and is certified by the most prestigious worldwide testing laboratories (ICSA, Virus Bulletin, CheckMark).BitDefender has the headquarter in Romania and affiliates in USA, UK, Spain and Germany.