Job expirat
- Assist Relationship Managers in all client documentation and correspondence related issues ( i.e. capital increase letters; client confirmation letters for account opening, payments, DIV, account balance, etc);
- Contact clients regarding credit administration matters, recalculations, inquiry on payments, availability of funds, account excesses, etc;
- Monitor various operational instructions on client''''s account (received from the client or from the Relationship Manager) to ensure correct and timely processing of clients transactions or to determine when to effect transactions on client''''s behalf;
- Organize client files: maintain an efficient filling system (chronologically ordered files); check files for accuracy & completeness; file documents for RM; prepare new client files etc;
- At least 1 years of banking experience, preferably in a client related job;
- Solid user of Atlas and Profile systems; proficient PC user (Word, Excel).
- Solid knowledge of NBR rules and regulations;
- Good communication skills (verbal & written) both in English and Romanian language;
- Self-disciplined and well organized; results focused; able to prioritize; able to work under pressure; good interpersonal skills; client oriented attitude;
ING Romania is part of ING Group, international financial institution of Dutch origin, offering banking, insurance and asset management services to 60 million clients in 50 countries, through its 112,000 employees. ING Romania covers 62 cities through its bank branches and life insurance agencies and employs about 900 full-time staff, also benefiting from a network of 2,000 life insurance consultants. In 2004, ING celebrated 10 years of presence on the Romanian market, being the first international bank to open a branch after 1989. ING is dedicated to deliver financial services valued by clients. We can only achieve this mission through our people. This is why we put a continuous effort in recognising and attracting talent and further developing our human capital. ING core values represent the fundamental beliefs and the basics of our way of doing business: Integrity, Entrepreneurship, Professionalism, Responsiveness and Teamwork. We try to identify them in each and every employee