Relationship Manager - Preferred Banking - Baneasa

ABN AMRO Bank Romania

01-08-2008 | EXPIRA LA 07-08-2008

Job expirat

RESPONSABILITATI

· Sales/Relationship Management
· Personally effective at building the business, deepening
relationships and increasing targeted consumers through the execution of an
effective sales process.
· Sale of all Banking Services and products including AAB proprietary
and third party funds, structured products, bonds, and preferred stocks,
etc
· Growth and retention of Consumer Banking liability book. Checking
attrition levels.
· Acquisition of new quality high net-worth customers, correct
profiling of clients and maintaining ongoing updates on profile
· Prepares and executes a sales plan for the assigned account
relationships and for each account relationship in particular.
· Achieves monthly sales plan
· Proactive in assessing financial needs of customers and providing
solutions.
· Preparation of Credit and business proposals to meet specific client
needs
· Maintains a high level of personal interaction with his customers.
· Keeps updated and learns in-depth and more complicated products
offered by competition. Provides feedback to the rest of the branch team
and to the supporting units on new product opportunities.
· Keeps abreast of the latest marketing, economic, financial and other
trends so as to guide customers to understand how these happenings can
impact financial needs/opportunities.
· Proactively updates customers and new bank offerings and encourages
use by the highlighting the advantages to them.

· Service/Operations
· Achieves and/or surpasses service standards.
· Maintain proper files and documentation
· Ensure Compliance with AIM, policies and procedures, Audit and
Central Bank Requirements
· Demonstrates all access channels to customers.
· Management and Resolution of customer complaints
· Builds back-ups for himself.
· Proactively provides feedback to the line Manager of new products,
marketing, service opportunities and issues in decision making consistent
with the ABN AMRO experience.


· Management Responsibilities
· May act as a lead worker (e.g. schedule workflow, train and coach
others).
· May take a lead role in sales process management


CERINTE

Professional qualifications:

· English proficiency
· A University degree is mandatory;
· At least 3 years of relevant work experience (retail services,
brokerage, banking)
Personal Skills:

· Superior sales skills.
· Superior communication and relationship building skills.
· Ability to address financial needs of more sophisticated target
market customers.
· Competencies: analysis, communications, customer focus, teamwork,
functional proficiency.


DESCRIEREA FIRMEI

ABN AMRO Bank este una dintre cele mai importante institutii financiare mondiale, si-a inceput activitatea in 1824 si opereaza acum in peste 65 de tari.