Receptionist

Tasks We Need You To Perform
• Answering and returning phone calls from customers and prospects: You will be the first point of contact for all prospective clients and customers. Also, when you're not here to answer the phone, many of the calls will go to voicemail. You'll be responsible for returning those calls the next day.
• Responding to customer service phone calls and emails: We get quite a few phone calls and email every day. I am very big on customer service. You will need to respond to each of these within 24 hours or next business day with basic information that we'll provide to you. So you must be comfortable with the phone, using email, and be a good typist.
• Filing: Basic stuff to keep up with the paper flow.
• Client and Trainer Scheduling: You will be in charge of updating any changes on a client's and trainer's schedule on a daily basis into our company software.
Required Skills

These are the skills you must already have in order to qualify for this position:
• Microsoft Word: You must be very comfortable using Word
• Microsoft Excel: You must have basic Excel skills - you won't have to do anything advance with this software, just some simple spreadsheets, but you must be comfortable doing what we need you to do.
• Good Phone Personality/Etiquette: You will be talking with our clients and customers, who are VERY important to us, and prospective customers, who are also important! You must be comfortable conversing on the phone, in person, and through email.
• Customer Service and People Skills: You must have a natural ability or "servant hood" mentality, positive attitude, and have impeccable people skills.
• Email: A great deal of your work will be via email. We use a web-based program that's easy to learn (you'll understand it within 30 minutes). You must be very comfortable and proficient with email.
• Thoughtfulness and Organization: We need you to be able to think for yourself and be organized. I am very serious about this one! I do not want a robot; I want someone who learns and grows with our company.
• Attention to Detail: This is a must! You will need to catch the little things from scheduling, to wording, numbers, cleaning, etc.

Bonus Skills

If you have these additional skills, your resume will go right to the top of the stack (but if you don't have these skills, you should still apply because these are not mandatory).
• Adobe Creative Suite/Graphic Design
• Editing and Cropping Pictures

How to Apply

We're looking to hire the right person as soon as possible. So if this job sounds good to you, follow these instructions now.

Here's what we want from you. NOTE: Failure to follow these instructions will result in your resume going in the circular file. This is your first test, okay?
• Write us a letter explaining why you are the perfect person to fill this position. Include full contact information (name, address, phone, email) on this cover letter.
• On a separate sheet of paper list at least three references with phone numbers and what your relationship is with the references (i.e. - previous employer, college professor, etc).
• Write us an additional hand-written note re-iterating why you feel I should choose you for the job.
• Put the cover letter on top of your resume and the reference sheet underneath your resume, staple together in the top left corner. Add your hand-written note on top.
• Mail to: str. Tokio, nr. 9, sector 1, Bucuresti

We will review your resume. If we feel you're a good prospect, we'll call or email you to set up a personal interview.

The sooner we get your resume, the better. This will not be a long, drawn out process.We believe in taking action quickly. So get your resume over to me pronto! We look forward to reviewing it and hopefully meeting you personally.

Again, thanks very much for your interest.

Committed to your success,
Irina Alionte & Justin Devonshire