Job expirat
Implement the quality strategy for Romania by leading the quality team and all the quality related projects:
- Work with Functional Operations Managers and Black Belts to identify, coordinate and implement process improvement projects and initiatives;
- Support transition team in target setting and CTQ measures for new processes;
- Define process performance measures base lining, target setting and implement CPS/PS measurement and reporting process;
- Ensure quality and tollgate rigor for the processes in transition and in production;
- Work closely with Genpact users and customer group representatives in order to innitiate, coordinate and support multiple performance improvement projects to deliver measurable benefits;
- Drive standardisation and productivity improvement;
- Participate in and lead special projects as assigned;
- Lead the Quality team;
- Conduct Quality Awareness Training in order to ensure sharing of best practices within the organization;
- University degree, MBA is an asset
- Over 5 years of experience in quality assurance in a production/outsourcing environment:
-Six Sigma expertise, any certification is an advantage;
- Project management skills, including knowledge of project management tools and techniques;
- Good communication skills;
- Highly analytical skills;
- Strategic thinker;
- Team player and demonstrated leadership skills;
- Outstanding interpersonal, facilitation, influencing and presentation skills;
- Advanced level of English language is required and also
availability to travel abroad.
- International career opportunities
Genpact is the leading provider of Business Services & Technology Solutions worldwide.
The company is jointly owned by General Electric, General Atlantic and Oak Hill Capital Partners. GENPACT has operations centers across India, as well as in China, Hungary, Romania, United States and Mexico.
Genpact has grown from a fledgling company, employing 350 people in India in 1997, to one with an employee base of over 24,000 people globally.In September 2005, Genpact started operations from a modern facility in Romania, which also provides a highly- qualified multilingual talent pool.
Due to the company\'s training and career-development practices, Genpact Europe benefits of the highest talent-retention rate in the industry.
Genpact worldwide service array covers Finance & Accounting, Customer Service, Information Technology, Supply Chain & Procurement, Document Management.
