Job expirat
This is an excellent opportunity to work in a well-established international company as a
QUALITY ASSURANCE EXECUTIVE WITH RUSSIAN LANGUAGE
where you will be responsible for:
implementing and performing on a regular basis the quality controls;
providing reports regarding the KPIs' quality level;
stimulating quality improvement whenever necessary or possible;
preparing and delivering regular coaching sessions focused on quality of calls and performance metrics;
ensuring that maximum quality is being achieved at all times;
regularly update own knowledge of new products and procedures.
You could be the person we are looking for if you meet the following:
strong oral and written communication skills, in both English and Russian;
a detail-orientation and strong organizational and planning skills;
excellent computer skills, including proficiency with MS Word, MS Excel, PowerPoint and Outlook;
strong adaptability to change and the ability to cope with deadlines;
the ability to be a team player;
able to build and maintain excellent Client relationship.
Benefits
Company offers real challenges, good career development possibilities and an above average compensation and benefits package. You will have the opportunity to work alongside a young, fun and professional team.
Other notes
In case of your interest to apply for this position, please, send us your curriculum vitae both in Romanian and English language with the ref. number in subject of your application.
If you've had an interview in Grafton already, please, contact your consultant directly via e-mail.
Numărul de referinţă 1-26-1295
Founded in 1982, Grafton Recruitment has established itself as a world class provider of recruitment solutions. Grafton has experienced an impressive growth pattern in the last five years. The network has built to a total of 70 branch operations spanning 19 different countries including the United Kingdom, Republic of Ireland, Chile, Czech Republic, Slovakia, Hungary, Poland, Lithuania, Russia, Portugal, France, Austria, Belgium, Turkey, UAE and Romania.