Job expirat
The Professional Services Engineer will be a member of the growing Global Services organization.and will be responsible for delivering pre-sales and post-sales activities of Professional Services projects. The position will be based in Ixia’s offices in Bucharest, Romania. The role requires regular travel, sometimes for extended periods, to deliver services on customer locations throughout the EMEA region.
• Work with Sales Managers and SEs to promote Ixia professional services to Ixia customers.
• Assist PS Project Managers during pre-sales process in preparing and reviewing proposals, presentations and Statements of Work (SOW) for professional services engagements
• Scope opportunities, draft proposals and present solutions to customers.
• Provide consultancy in the form of creating test plans, the execution of test plans, results analysis and report generation.
• Provide consultancy on automation of test plans through the TCL and/or Ixia automation tools.
• Perform day to day management of assigned projects, manage customer relationships and ensure customer delight.
• Interface with Ixia departments (support, engineering, product marketing) to resolve or work round issues in timely manner.
• Keep abreast of Product and Technology developments to ensure that latest solutions are used to enhance customer experience.
• 5 years of experience in IP Test and Measurement
• Bachelor’s Degree in a computer science or engineering background
• Customer facing experience and ability to manage relationships.
• Excellent communication skills – ability to write documents to a high standard and present solutions to customers.
• Strong background in data communications. Expertise in one or more of the following:
o L2/L3 technologies (Ethernet/IP).
o Understanding of IP routing and MPLS Signalling protocols.
o Exposure to L4/7 Applications.
o Knowledge of Voice and Video technologies in IP networks.
o Automation – scripting and/or programming knowledge
• Ability to troubleshoot network issues in a logical manner.
• Ability to be dynamic and stay in control when under pressure
* Highly attractive financial and benefit package, according with individual experience and performance.
* Career development opportunity in a multinational company.
* The opportunity to work with high-level technologies.
Ixia (Nasdaq: XXIA) is a profitable, growing California-based developer of network performance analysis hardware and software for next generation converged networks.
Ixia is highly scalable solutions generate, capture, characterize and emulate network and application traffic, establishing definitive performance and conformance metrics of the network device or system under test.
If you want to be part of an enthusiastic, fast growing international top-gun team join us in one of the hottest high-tech product companies in Bucharest. Members of the Ixia team experience the challenges and rewards of a career in a fast-paced, leading-edge work environment.