Job expirat
Based in Bucharest, you will be responsible for professional service delivery teams management and business management work to ensure technical support service ,spare parts service and customer training service being delivered by contracts, service profit and customer service satisfactions, improve the relationship to our key customer, VDF, ORANGE, RTC in Romania.
- Organizing and managing different delivery teams to delivery professional service according to service contract, including technical support service, spare parts service, customer training service etc.
- Communicating with the top customers and grasp the service requirements of the customers;
- Improving relationship with customer Technical and O&M Dept ,
- Improving and ensure professional service satisfaction of customers
- Managing finance profit/loss for professional service business
- Tele-communication experience more than 6 years which contains management experience more than 2 years;
- Possessing high level knowledge of product technology and network technology; communicating and discussing the product technology, network optimizing, business operation roundly with the customers and proposing constructive suggestions.
- Being familiar with maintaining business flow, work group management, performance management, qualification management, project management etc.
- Good communicating skills; good organizing, processing and public relation understanding abilities;
- Fluency in English.
Founded in 1988, Huawei Technologies is one of the fastest growing telecommunication and network solutions providers in the world. It is one of the worldwide leading suppliers in the field of Broadband Network (NGN, DSL, MSAN), Mobile Network (GSM/GPRS, UMTS, CDMA), Optical Network, Data Communication, Software and Applications (Intelligent Network). Huawei Technologies experienced a fast growth in the last decade with offices in more than 50 countries in the world and supplied its diversified products and solutions to more than 60 countries including Italy, UK, Germany, Spain, France, USA, Russia, Brazil, Peru, Egypt, South Korea, Australia, Thailand and China, etc. We sincerely invite professionals who have rich working experience in IT/Telecom companies to join us and develop together with Huawei. For further information, please visit us now at http://www.huawei.com